How do I contact Japan Airlines customer service?

6 views
Skip to first unread message

Aman Sharma F.D

unread,
Nov 27, 2023, 11:16:54 AM11/27/23
to Customer.service

Here are the different ways to contact Japan Airlines customer service:

1. Phone

You can call Japan Airlines customer service at 1-800-102-4135 or 1-855-731-1160 (toll-free number). Their customer service representatives are available 24 hours a day, 7 days a week.

2. Live chat

You can also contact Japan Airlines customer service through their live chat feature. To access this feature, go to the JAL website and click on the "Contact us" button. You will then be prompted to enter your name and email address. Once you have done this, you will be able to chat with a customer service representative in real time.

3. Email

You can send an email to Japan Airlines customer service at jal_customer/at/ask.jal.co.jp (Please replace/at/ with @). Please provide your name and contact information in your email, and be sure to include a detailed description of your inquiry.

4. Fax

You can fax your inquiry to Japan Airlines customer service at 1-855-731-1160 (toll-free number). Please include your name, contact information, and a detailed description of your inquiry.

5. Social media

You can also contact Japan Airlines customer service through their social media channels. They are active on Twitter and Facebook.

Special Assistance Desk

If you have a disability or are traveling with someone who has a disability, you can contact Japan Airlines' Special Assistance Desk at 1-855-731-1160 (toll-free) or 1-855-731-1160 (toll). Their representatives are available 9:00 AM to 5:00 PM, daily.


Reply all
Reply to author
Forward
0 new messages