Samsung Firmwares

[Eboni Kleifgen]

Tryingto update the firmware on my UN65TU700DFXZA tv...per the support site, the latest available firmware version is 2303.1. my TV is at 2101. So I tried updating via the internet directly from the TV and it says no update available. I downloaded he 3.6Gig firmware file from the support page, copied it over to a USB drive thats fat32. Unzipping the file, I saw 3 different firmwares, one was the stock factory firmware and 2 other updates I guess. when I copied the folders on to the USB and trying to do a manual update. the TV still doesnt see the firmware files and says there is no update available. tried everything format the usb drive, unplug and re-plug the tv to rule out static, reset, unhook all acceriors like sound bar and reset the TV again and still no luck... reset and didnt setup network connection to make sure its a local manual upgrade still no luck. lastly removed all the files from the usb drive, only copied the image file and tried again, ruling out any folder structure issue..still no luck.. spent an hour on the phone with Samsung support and their system or the user adruptly ended the call after 1hr of being on it. tried calling again and this time the system declared that this needs a ticket and sent me a link to create a ticket. Just curious did anyone else have had this issue or did i get a bad unit ?

Hi @MaGu2662 , see there are 2 different files (in Uk can be one for Windows and all systems but not specified) You could try downloading the smaller files. You have attempted various fixes , though have you tried formatting to NTFS as shown here -to-convert-a-hard-drive-or-flash-drive-from-fat32-to-ntfs-format...

I am sorry that you are having this issue.

I would really like to look into this for you. If you could send an email with the below information filled out, through to membe...@samsung.com I will have this issue escalated for you.

So if Samsung is going to force updates on their customers, you'd better make sure it doesn't break any features, it doesn't change image quality for the worse, and give us the ability to downgrade the firmware !!

Heimdall is an alternative, cross-platform tool to flash firmwares for the Galaxy S series of devices, including the Tab.HeimdallSome of you might not have heard but a brilliant guy one day woke up and thought 'damn it Odin' and started...

Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.

EDIT: Found a new update for spotify on my tv. Everything is working now.

Hi. I'm having problem using the Spotify software on my Samsung F6475 tv. Some months ago I could use it without any problem but now I can't even login.

When I launch spotify I get an error message "The device firmware does not support this application. Please update to the latest firmware".

Today I updated the tv to firmware 1109.

Does anybody know what the problem could be?

Best regards

Stefan

Just to help others: I had the same spotify issue after updating to the latest firmware (1109) on a samsung F6500SS. I also had the "famous" issue with the S recommendation in the smarthub being empty (all grey, empty blocks) Tried resetting everything. No result.

Hi, Germany.

Yes I did but I haven't received an answer, which always seems to be the case for the German Samsung support haha

But I guess I found the solution:

Deinstalling the app, turning TV off and on again and reinstall the app.

as far as I remember, upon buying the TV and connecting it to the Internet, I immediately updated the firmware until it said "you have the lastest software".

It has been a month since then, so I will try an upgrade again when I get home later today. I will update you . Thanks!

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