I think several issues are due to poor assembly and QA at the manufacturing site overseas.
I had to tweak on mine initially too, since it was not propery set up.
The advertising for CubeX, Makerbot etc. and their capabilities are quite misleading. It is definitely not plug and play. I think any of the 3D printers are not quite ready for any general user. You have to be a tinkerer and take time to learn and understand the print technology and system function and setup to print successfully.
But the CubeX printer itself can produce nice prints, repeatable and quite accurate. If some prints have issues, lack of support structure etc.., or if it prints fine, it is very repeatable. The CubeX slicer software options are quite limited and need a lot more adjustment features to improve print capabilities. I keep bugging cubify about it.
I had my CubeX now for 3 month and have done 190 prints. I track every print, settings, part weight etc… Only had less than a dozen misprints, and some tests, but I have learned very quickly what to avoid and workarounds. Overall I must say, even not always perfect, I am really enjoying my new hobby.
Yes, there can be much to complain about with any of the 3D printers on the market, but these group posts should in general be focused on helping each other to get the most out of our CubeXs. There are several very active members in this group (thank you) who constantly provide constructive input which has helped many other users.
I don't want the posts in this usergroup turn into continues complaining etc...
The cartridge issues and shortages are really bad and Cubify is not communicating well to their customers. Yes, I have run out of PLA filament too, luckily shortly after received one PLA warranty replacement, but waiting for several more.
I am sure there will be soon aftermarket workarounds regarding the cartridges, and also hopefully Cubify gets the cartridges to work properly and prices them more reasonable soon.