Second, if the print head is mashed into the bed so far that filament won't flow, then it will damage your print bed when the heads move.
If there is any gap at all, some filament will flow.
If no filament at all is flowing, then you probably have a blockage.
Use the temperature control menu to heat the head hotter than usual and turn on the filament feeder.
If nothing comes out, you have a hard deposit stuck in there.
you will probably have to remove the hot end tube, connect it hanging in the air, heat it up to 240c for PLA and manually pull the blockage out.
Are you printing using the filament tubes?
I found that bypassing the tubes and feeding from the top directly into the feed hole works much better.
The feed stepper motor doesn't have to work as hard.
You can also increase the bias voltage for the feed stepper from 1v to 1.5v on the main board.
This gives the stepper more power to push through blockages.
They run the X axis stepper at 1.6v, but it gets a little hot.
Are you printing with PLA? How old is it?
I have a few spools with about a year old PLA and they develop hard spots that clog the print head.
I have to remove the print tube, heat them way up and pull out the hard deposit.
1. Unplug the power from the printer.
2. Make sure the CubeX software is not open on your computer. Connect the printer to the computer with a standard A-B USB cable and open the CubeX software.
3. Hold the function button as you plug the printer power back in.
4. Release the function button after the machine turns on and you will then be in BOOTLOADER mode.
5. Go to the Settings tab and click the “firmware update” button. Select the .hex file for the firmware version you are updating to.
6. After the update is complete, unplug the USB from your printer as well as the power cord and wait 30 seconds.
7. Plug the CubeX back in and turn it on normally. You will be at the user activation screen and will need to enter the activation code you originally used. (if you do not have this please contact us for the code)
After updating the firmware using this method, check your Z-gap and other offsets. They will likely need to be re-adjusted.
This has worked well for me and after several measurements seems to have solved the repeatability of the Z-gap.
This may solve your axis overrun issues.
Frank
Awesome spool holder! Would you be up to sharing the stl?