cube frozen, all the lights are on, every time I turn my cube on all the lights shine solid bright white

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Van Nguyen

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Jun 11, 2015, 1:31:59 AM6/11/15
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So got my cube today, I streamed a few apps that worked, some would freeze. Then I tried to stream the tranquility app and it turned all the lights on and that was it. I've tried leaving it unplugged for awhile, hit the reset button, went offline, hit the wifi button, ran on the battery shield only, but it's just frozen. Anyone else get this error?

Shawn Frayne

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Jun 11, 2015, 2:03:46 AM6/11/15
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Hi Van!

We're looking into it, thanks for the heads-up -- for now, you can factory reset your Core to get back up and running. 

https://vimeo.com/121215141

After you factory reset, reconnect to WiFi and then test out your Cube by reloading the Demo Reel:  http://cubetube.org/viz/133/

Let us know if that gets you back up and running!

-Shawn, Looking Glass

Dennis Williamson

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Jun 11, 2015, 4:29:47 AM6/11/15
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Tranquility did the same thing to my cube. The factory reset, etc.,  you suggested took care of that problem.

Alex Hornstein

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Jun 11, 2015, 4:48:00 AM6/11/15
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I’m taking a look at tranquility now — it also froze my cube, but looking at the code, it’s not clear why.

—me

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Todd

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Jun 11, 2015, 7:32:10 PM6/11/15
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Hi Shawn suggest u take tranquility down as caused same prob with mine until sorted out, is there anyway for these to be vetted beforehand so things arnt getting all but temporarily bricked Rgds

Dennis Williamson

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Jun 11, 2015, 7:49:41 PM6/11/15
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Is it because of while(true) { } inside of loop() { } - it's stuck inside the while loop and never gets to do the implicit outer loop?

diamaunt

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Jun 11, 2015, 11:08:41 PM6/11/15
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no, it's because of the commented out delay.

Michael Anthony

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Jun 12, 2015, 12:38:47 PM6/12/15
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Sorry for the grief guys! I didn't realize you had to occasionally yield control back so the cube could take care of some stuff so it doesn't crash.
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