Jira - Validate Connection is failing

[PhilW]

We access Jira through a web browser with http://some.server.here/jira/.
Access is controlled via Crowd single sign-on.

If I put that url plus my username and password into the Jira
Repository Settings for cubeon the validate connection fails with a
503 error. But the server isn't busy or down so that's a weird error
number.

Does the Host URL need to specify a port number? Is there a
particular configuration of Jira that is required? Is Crowd going to
kill the whole thing for us?

Thanks,

Phil

[Anuradha G]

Hmm.. Did you check Jira sever soup api plug-in enable ?

--
Anuradha G

[PhilW]

Do you mean the SOAP/RPC plugin:

RPC JIRA Plugin
Description: The standard JIRA RPC services, both SOAP and XML-RPC.
Vendor: Atlassian Software Systems Pty Ltd
Plugin Version: 3.13.1
JIRA Version: 3.13

If so, it is enabled. No idea how to confirm that it is doing what it
is supposed to do.

Phil

On Apr 8, 10:48 pm, Anuradha G <theanura...@gmail.com> wrote:
> Hmm.. Did you check Jira sever soup api plug-in enable ?
>
>
>
>
>

> On Wed, Apr 8, 2009 at 10:18 PM, PhilW <pher...@gmail.com> wrote:
>
> > We access Jira through a web browser withhttp://some.server.here/jira/.

> > Access is controlled via Crowd single sign-on.
>
> > If I put that url plus my username and password into the Jira
> > Repository Settings for cubeon the validate connection fails with a
> > 503 error.  But the server isn't busy or down so that's a weird error
> > number.
>
> > Does the Host URL need to specify a port number?  Is there a
> > particular configuration of Jira that is required?  Is Crowd going to
> > kill the whole thing for us?
>
> > Thanks,
>
> >   Phil
>
> --

> Anuradha G- Hide quoted text -
>
> - Show quoted text -

[PhilW]

So apparently it is a SOAP thing. The plugin must be installed and
enabled which it was.

However there is also an option in General Configuration (for Jira)
called "Accept remote API calls" that must also be enabled.

Having done this, I was able to add our repository and now the window
sits there with the status bar continuously showing "Updating
Attributes". Whatever those are.

By doing a right-click, New Query on the repository I was able to see
my already defined Filters in Jira. Selecting one (that in the Jira
web view showed 71 open bugs) resulted in a window with 0 Tasks
Found. Guess the question now is whether or not the use of the word
"Task" here is signifies typical Jira issue type of Task or something
else.

> > - Show quoted text -- Hide quoted text -

[Anuradha G]

First of all sorry for typo it soap ..
Task is global word not jira one,
what is your jira server version?

--
Sent from Gmail for mobile | mobile.google.com

Anuradha G

[PhilW]

As mentioned above we are using Jira 3.13. Specifically Jira
Enterprise Edition, Version: 3.13.2.

When I quit NetBeans, there were several tasks left running to get the
attributes. Probably from different iterations of me trying to get it
to come back with something in queries.

Thanks!

On Apr 9, 6:49 pm, Anuradha G <theanura...@gmail.com> wrote:
> First of all sorry for typo it soap ..
> Task is global word not jira one,
> what is your jira server version?
>

[PhilW]

Current status:

Validate Connection is working but after leaving the Add Repository
dialog a thread is started that says "Updating Attributes". This goes
on forever until I exit NetBeans.

Found a different NetBeans plugin (which appears to be quite a bit
more limited) but it is now working after a restart of Jira.

http://confluence.atlassian.com/display/JIRAEXT/NetBeans+JIRA+Plugin

So it appears that the Jira side of things is working fine and my
problem with Cubeon is on the client side.

Phil

On Apr 8, 10:48 am, PhilW <pher...@gmail.com> wrote:
> We access Jira through a web browser withhttp://some.server.here/jira/.

[PhilW]

New plugin updates that came down (Cubeon 1.0.3.6) now allow it to
Validate Connection and retrieve queries.

Seeings some exceptions accessing items in the Query Results View.
Double-clicking on a task in the list or selecting with right-click ->
Open. The very first one in the results view does open by either
method but all others fail.

java.lang.NullPointerException
at org.openide.util.ImageUtilities.mergeImages(ImageUtilities.java:
156)
at org.openide.util.Utilities.mergeImages(Utilities.java:2613)
at org.netbeans.cubeon.jira.tasks.JiraTask.getImage(JiraTask.java:
144)
at org.netbeans.cubeon.ui.TaskEditorTopComponent.<init>
(TaskEditorTopComponent.java:78)
at org.netbeans.cubeon.ui.TaskEditorFactoryImpl.createTaskEditor
(TaskEditorFactoryImpl.java:36)
at org.netbeans.cubeon.ui.TaskEditorFactoryImpl.openTask
(TaskEditorFactoryImpl.java:58)
at org.netbeans.cubeon.ui.taskelemet.OpenAction.actionPerformed
(OpenAction.java:42)
at org.openide.explorer.view.TreeView$PopupSupport.mouseClicked
(TreeView.java:1492)
at java.awt.AWTEventMulticaster.mouseClicked(AWTEventMulticaster.java:
253)
at java.awt.AWTEventMulticaster.mouseClicked(AWTEventMulticaster.java:
252)
at java.awt.AWTEventMulticaster.mouseClicked(AWTEventMulticaster.java:
252)
at java.awt.AWTEventMulticaster.mouseClicked(AWTEventMulticaster.java:
252)
at java.awt.Component.processMouseEvent(Component.java:6044)
at javax.swing.JComponent.processMouseEvent(JComponent.java:3265)
at java.awt.Component.processEvent(Component.java:5806)
at java.awt.Container.processEvent(Container.java:2058)
at java.awt.Component.dispatchEventImpl(Component.java:4413)
at java.awt.Container.dispatchEventImpl(Container.java:2116)
at java.awt.Component.dispatchEvent(Component.java:4243)
at java.awt.LightweightDispatcher.retargetMouseEvent(Container.java:
4322)
at java.awt.LightweightDispatcher.processMouseEvent(Container.java:
3995)
at java.awt.LightweightDispatcher.dispatchEvent(Container.java:3916)
at java.awt.Container.dispatchEventImpl(Container.java:2102)
at java.awt.Window.dispatchEventImpl(Window.java:2440)
at java.awt.Component.dispatchEvent(Component.java:4243)
[catch] at java.awt.EventQueue.dispatchEvent(EventQueue.java:599)
at org.netbeans.core.TimableEventQueue.dispatchEvent
(TimableEventQueue.java:104)
at java.awt.EventDispatchThread.pumpOneEventForFilters
(EventDispatchThread.java:273)
at java.awt.EventDispatchThread.pumpEventsForFilter
(EventDispatchThread.java:183)
at java.awt.EventDispatchThread.pumpEventsForHierarchy
(EventDispatchThread.java:173)
at java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:
168)
at java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:
160)
at java.awt.EventDispatchThread.run(EventDispatchThread.java:121)

[Anuradha G]

Hey 

I forget to ask about version that you are using (1.0.3.5) had issue with some jira servers Sorry.

On null pointer,May be issue http://code.google.com/p/cubeon/issues/detail?id=23

This was fix in upcoming 1.1 version if you like give it try use dev build from http://cubeon.googlecode.com/issues/attachment?aid=2627261203111042061&name=dev-15-04.zip

If you do not install Cubeon for local repositories, when creating a new
task you are not prompted for the repository type. Further more you cannot
see the Jira form to setup assignee etc...

To fix the problem you installed Cubeon local repository.

--
Anuradha G

[PhilW]

Using the 1.1 dev build has solved the problem. Thanks!

On Apr 22, 6:29 am, Anuradha G <theanura...@gmail.com> wrote:
> Hey I forget to ask about version that you are using (1.0.3.5) had issue
> with some jira servers Sorry.
>

> On null pointer,May be issuehttp://code.google.com/p/cubeon/issues/detail?id=23

> This was fix in upcoming 1.1 version if you like give it try use dev build

> fromhttp://cubeon.googlecode.com/issues/attachment?aid=262726120311104206...