DIR WEB KYC-USA directors mobile OTP not generating

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Savita Rao

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Jul 7, 2023, 2:34:35 AM7/7/23
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Hello All

We are trying since April 2023 but OTP not received for US directors,

Is anybody facing similar problem? please let us know what can be done

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Warm Regards
Savita

Ronak Doshi

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Jul 7, 2023, 3:46:51 AM7/7/23
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Yes, I have been facing the same problem since April 23. 

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Regards,
Ronak doshi
Mo.8306001588

Health is wealth

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Jul 7, 2023, 3:51:40 AM7/7/23
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Yes, 

We are also facing this issue with the Japanese director.

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Hirali Shah

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Jul 7, 2023, 4:26:53 AM7/7/23
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Yes same for Japanese and German Directors.
But what is the solution from MCA despite tickets raised?

Thanks & Regards
Hirali Shah
Company Secretary



CS Neha Gupta

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Jul 7, 2023, 6:29:43 AM7/7/23
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not receiving otps even by Indian Directors on SMS



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Warm Regards

CS Neha R. Gupta
B.Com, M.Com, ACS

N R Gupta & Associates
Company Secretaries
G/27, "Apoorva Classic Apartment",
Block No. 2, Gayatri Nagar, Near IT Park, Parsodi Road,
Nagpur - 440 022. (Maharashtra)


Savita Rao

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Sep 14, 2023, 12:39:09 AM9/14/23
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Hi All

Finally MCA has resolved the OTP issue.

All foreign directors are receiving the mobile OTPs for the KYC
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Warm Regards
Savita

CS Nagpur

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Sep 14, 2023, 5:57:29 AM9/14/23
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No issue is not resolved Even i m unable to get the OTP from SG Director.

OTP are Coming but after verifying its showing its not valid. please entre correct otp. even after mentioning correct one.

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Om Singh

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Sep 14, 2023, 6:07:21 AM9/14/23
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Please confirm, whether the Japanese director received OTP or not.
Thanks & Regards,

Om Singh




CS Bhargavi N R

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Sep 15, 2023, 6:19:02 AM9/15/23
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Yes. It is generating to Japan directors

Nimisha Grover

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Sep 15, 2023, 6:33:38 AM9/15/23
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Any update for Turkish citizens? 



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ACS NIMISHA GROVER
Ph # 8800863617



Jay Pansuria

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Sep 15, 2023, 6:34:43 AM9/15/23
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any update on saudi directors?



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csshwe...@gmail.com

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Sep 15, 2023, 7:03:55 AM9/15/23
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@ savita rao Madam, still facing issue for OTP on mobile of foreign director.

Ramachandran V

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Sep 15, 2023, 7:55:10 AM9/15/23
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Not going to Finland & UAE based directors yet 

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V. Ramachandran
V.R. Associates
Company Secretaries

Rajesh Kumar

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Sep 15, 2023, 8:53:11 AM9/15/23
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Not receiving for UAE, SRI LANKA, TURKEY.

Now USA, Singapore OTP is going.

Please update here if any able to file for above countries in future




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Thanks & Regards 

CS Rajesh Kumar
Company Secretary In Practice
Mobile-7299930310, 9380068080

CS Nagpur

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Sep 26, 2023, 7:40:49 AM9/26/23
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Today Done Successful for Singapore Director

Pavani Akilla

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Sep 26, 2023, 12:23:23 PM9/26/23
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not receiving mobile OTP for canada based director 
Thanks & Regards

Pavani Akilla                      
Practicing Company Secretary
9440577587





CS KETAN KUMAR DAVE

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Sep 26, 2023, 12:35:29 PM9/26/23
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Same problem was faced by me.  But I have raised a ticket at the MCA portal, they sent me a link to join an online meeting of department official.  By following way I got the KYC complete of Foreign Director

Kindly keep the details in below mail 
DIN :-  
Name of Director: -
Mobile No with Country code

 then click on below link and join the meeting and ask the respective director to join the meeting for identification purposes. Official of MCA department will tell you the only mobile no OTP. and complete the process

Below is the LINK as Well as Solution suggested for Mobile No OTP

Summary - "Dear Stakeholder, We have observed from our records that the Mobile OTPs are being delivered to your Mobile service provider and you may retry to file the form. If you still face OTP related issue, we have set up MCA - OTP Helpdesk Support and you may avail the service. Please note the following: Meeting over Microsoft Teams Timing – 10.00 AM to 7.00 PM - Weekdays Link to join – https://teams.microsoft.com/l/meetup-join/19%3ameeting_MjU5M2QzZDItODBmOS00NDVlLTgxZjktMzczMmY2NGVhMTBh%40thread.v2/0?context=%7b%22Tid%22%3a%22ff355289-721e-4dd7-a663-afec62ab9d54%22%2c%22Oid%22%3a%223b34494b-ab51-49fd-b4d8-69ce8731836a%22%7d You must have Director’s DIN, email OTP and Mobile Number to get Mobile OTP support. Please note this call is scheduled only for foreign Directors. Thanks, MCA Support Team"

Solution - "Dear Stakeholder, We have observed from our records that the Mobile OTPs are being delivered to your Mobile service provider and you may retry to file the form. If you still face OTP related issue, we have set up MCA - OTP Helpdesk Support and you may avail the service. Please note the following: Meeting over Microsoft Teams Timing – 10.00 AM to 7.00 PM - Weekdays Link to join – https://teams.microsoft.com/l/meetup-join/19%3ameeting_MjU5M2QzZDItODBmOS00NDVlLTgxZjktMzczMmY2NGVhMTBh%40thread.v2/0?context=%7b%22Tid%22%3a%22ff355289-721e-4dd7-a663-afec62ab9d54%22%2c%22Oid%22%3a%223b34494b-ab51-49fd-b4d8-69ce8731836a%22%7d You must have Director’s DIN, email OTP and Mobile Number to get Mobile OTP support. Please note this call is scheduled only for foreign Directors. Thanks, MCA Support Team"






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Thanks and warm regards:
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CS KETAN KUMAR DAVE
Company Secretaries 
Mo.N. 9587803090
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