V3 registration Error_User A/c already created

[PRANAY PATEL]

Dear All,

I am creating a business user id on v3 portal, but after entering both OTP's an error is coming that a user account already exists with the email id provided. Please try to login.

But the user has never created id on v3 portal and even if we try to forget password, error is coming that Please enter valid user name.

What to do in such a case. Any solution?

Please share.

Best Regards

Pranay

 

[NITTE ASTHANA]

Getting the same error.

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Thanks & Regards

CS Nitte Asthana

Niti A & Co.

Company Secretaries

Meerut (UP)

Mob. no - +91 8755146243

[Shivangi Mishra]

Try to forget username.

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[CS Prakash]

Hi,

If you encounter an error for user account already exists with the email ID provided, 

you can follow the steps below to resolve the issue:

1.     Register it as a registered user, by using an alternate email ID of the director.

2.     Once you have successfully registered as a registered user, go to the profile and update the profile as a Business user.

3.     Add DIN number associated with the director's profile and save the changes.

By following these steps, you should be able to overcome the error and register the director as a business user on the V3 portal. This worked for me.

Thanks,/ Best Regards,

Prakasha

Bangalore.

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Thanks,

CS Prakasha C R