Complaint Tracking - MCA website

[Ashish Jain]

Dear Friends

How to track a complaint based on ticket no. on the MCA21 website. I filed one complaint on 30th Jan, issued ticket no. in numerical.

On the option of "track your complaint", it asks for the SRN no. which is alpha-numerical.

I have till date not got any resolution of my complaint.

Any suggestions??

Thanks
Ashish Jain

[ULHAS BHAT]

Ashish,
MCA site problem continues in part.
What was your complaint about?
-Ulhas

[Sureshan Kakkadan]

Dear friends

 

The MCA site is not working properly.  I had filed the incorporation documents for a company on 01.12.2013 and the fee and stamp duty payment was made sucessfully.  When I tracked the status of the same after 10 minutes it shows status as " waiting for stamp duty payment" and beneath under transaction in process window; payment confirmed, transaction is being processed by the system. I have booked a ticket for the same on 01.02.2013 itself, but there ticket remains un attended.  I contacted the mca helpdesk several times, they are not in a position to give a clear reply and they are not in a position to state the date by which it will be getting corrected.  New incorporation forms for two companies were filed by the two promoters of my company at a later date and the companies were incorporated on 6th February and 7th February.  I contacted the roc office several times and they also told me that they had booked in this regard but the same seems unattended.  i cannot understand why for updation the payment status or making a reply why mca is taking more than 13 days and even if they are not in a position to say by which date the same will be rectified.  I cannot understand why the MCA is not in a  position to get these things corrected even after 25 days of change of operator.

 

If anybody able to provide any solution for this issue

 

Sureshan K

+91 99460 06498

 

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[Sonia Yadav]

Dear Friend,

Knowing the status of complaint does not require SRN instead it requires ticket no. for which you have to visit MCA21 and click on user complaint and grievances , click on track status (on the left corner)and then  four options will be displayed click on status of ticket for which u require only ticket no. and your given e - mail id (provided by you at time of filling up of the complaint)

Sonia

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From: ULHAS BHAT <ulha...@gmail.com>
To: csmy...@googlegroups.com
Sent: Wednesday, February 13, 2013 10:10 PM
Subject: [CSMysore] Re: Complaint Tracking - MCA website

[Ashish Jain]

Thanks Soniyaa,

The status is same. No action so far. What should I do now??

Rgds
Ashish Jain

On Wednesday, February 13, 2013 7:21:38 PM UTC+5:30, Ashish Jain wrote:

[Sonia Yadav]

As MCA site is not working properly for a long time now , So the complaints filled are unanswered . You can directly call the MCA helpdesk.

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From: Ashish Jain <jain.a...@gmail.com>
To: csmy...@googlegroups.com
Sent: Thursday, February 14, 2013 10:33 AM

Subject: [CSMysore] Re: Complaint Tracking - MCA website

[Ashish Gupta]

Dear Ashish, for tracking of complaint status, you have to see column complaint and grievances on mca home page, track status is given there.

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