Dear Sir
Thanks for acting on my previous mail and adding facility to cancel the SRN for which payment was not successful.
Following are few technical problems which we are facing as of now:
1. Form AOC 4 is not compatible for OPC company as it is asking Date of AGM. As per the provisions AGM is not applicable for OPC company.(
SR91814 and Email Id is csraj...@gmail.com.). While updating form AOC- 4 on 27.03.16 and 01.04.16 think status of OPC regarding AGM was ignored.
2. Most of the cases even payment status is successful paid, challan is not generating and we have to try many times to generate the same. Few are generated but many are pending even after many attempt to generate the same.
3. Login to site is still not smooth and it is required to look into it for the reason and solution.
4. Making payment to the MCA is very difficult and most of the time payment failed. MCA team is required to look into it seriously and come with the solution, as we never face problem while making payment to any other merchant online site but in case of MCA it is happening frequently.
Following are suggestion to improve the website functioning for the benefit of the Users:
1. After introduction of new site when we check the transaction status it not providing name of the company or form type, CIN etc. it showing only SRN No. Date of transaction, payment status, transaction status of form. previously we used to get name of the company, form type, CIN etc. Now it is very difficult to find that particular SRN related to which company, Details of form Type specially if many forms are filed same day, unless we click on payment status to generate challan or if is approved then after clicking on that link. Please provide at least name of the company and name of the form. Another thing is now at all the stage transaction status of form is showing as pending for approval, request you to show it as showing previously (like pending for action, Assigned, pending for approval etc.)
2. For filing old years form ( upto 2014) all the user should be well informed about the future course of action (even though form will be made available later, to avoid confusion amongst stakeholders). As of now form GNL 2 is introduced but there is no clarity how the return will be filed and few members are saying that form will be available shortly. MCA should provide the official information on site for all the stakeholders to clear the confusion.
3. Form Size for all the forms are fixed as 5 MB which is good but for few forms it must be increased with the exceptions considering the No of documents required to attached with below mentioned forms as all the attachments must be signed and clear copy to be attached as per the provisions of new act and no SD is allowed:
Form INC 29, INC 7, INC 22, AOC-4, FTE, GNL-2 and SH-7 ( any other forms where many documents are required to attached)
4. In addition of cancel SRN option if option provided to make payment for failed transaction it will save lot of time of users and will not required to upload the form again.
I would like to congratulate and thanks to the entire team of MCA for Following new features added after introduction of new site, these added facility are very helpful for the users
1.option to change the Enter Characters shown while login which is very helpful and save to login which was not available earlier.
2. Now at the time of prescutiny itself we are able to know about the defect of the form ( except size of the form) without uploading the form on mca site which was not the case earlier ( its really good and save lots of time of the users)
3. Now we can see the directorship of the Director in the companies from the company mater itself without login.
4. Details of all the companies filed from particular login ID ( few are missing in my case need to be updated fully)
5. Track payment status facility can be used without login.
6. Fee calculator now available for all the forms.
8. During Registration of DSC auto fill of details based on DIN No. ( very good step but still we are facing issue related to selection of DSC which is required to look in to it and to be solved).
9. After successful Prescrutiny of form no need to do it again and again if not able to upload successfully and it will not be highlighted.
10. and few others facilities which i have not mentioned here.
thanks.