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Jenni Israelsen
Note that Netflix's Basic plan is no longer available. If you are already subscribed to this option, you can continue to use it until you cancel or switch plans. With Basic, you are limited to watching Netflix on one device at a time.
As noted in the pricing breakdown, the Standard plan limits you to downloading Netflix content on two devices at once. With a Premium plan, you can download Netflix shows and movies on up to six devices at once. If you have the Standard with ads plan, you can't download at all.
While you can be signed into Netflix on multiple devices, you can only actively watch a stream on the number of screens included in your plan. This means that if you have the two-screen plan, you can still have three people signed into your account on various devices, as long as they aren't all watching at the same time.
The message should show you which devices are streaming Netflix with your account, and what they're watching. Ask these people to stop (via texting them or whatever is easiest) and you'll be clear to stream on your own once they stop. If you think someone is using your Netflix account without your knowledge, we've shown how to find out who is using your Netflix account if it's not immediately apparent.
Separate from the number of screens that you can watch Netflix on at a time, you can also create multiple profiles on your Netflix account. This allows each person that uses the account to have their own personalized recommendations, list of titles they want to watch, subtitle appearances, and similar.
Every Netflix account can have up to five profiles. This doesn't mean that you can watch on each of those profiles at the same time, though. Profiles are a handy way to keep each user's preferences distinct, but the amount of people that can watch Netflix at the same time is still bound by your Netflix plan's screen limit.
It was once common practice to share your Netflix password with other people, allowing everyone to save some money on the service. However, in 2023, Netflix started cracking down on password sharing. Now, the company has restrictions on people outside of your home using your account, so sharing your password with friends or faraway family isn't really an option. Your account is only intended for devices in your home to access the service.
Instead, Netflix now allows you to add an extra member for an additional fee. On the Standard and Premium plans, you can pay $7.99/month per person to add one extra person (Standard) or up to two extra people (Premium). While extra members get their own login information, the account owner pays for their cost. Extra members can only have one Netflix profile, and are limited to watching and downloading on one device at a time.
Consider whether you should share your Netflix account in this way carefully. While it might be cheaper to add a friend to your account, there are potential drawbacks compared to them signing up on their own.
Now you know how many devices can watch Netflix at the same time. In addition to watching on more screens at a time, a higher-tier account provides higher-resolution streaming. Consider upgrading if you have many people in your home who want to watch Netflix at once.
Offer subject to change. Receive Netflix Standard with ads while you maintain 1 qualifying Go5G Next, Go5G Plus or Magenta Max line or 2+ Go5G or Magenta lines in good standing. Netflix account, plan availability & compatible device required. Alternative discount toward different Netflix streaming plans may apply. Not redeemable or refundable for cash; cannot be exchanged for Netflix gift subscriptions. Cancel Netflix anytime. Netflix Terms of Use apply: www.netflix.com/termsofuse. 1 offer per T-Mobile account; for existing Netflix members it may take 1-2 bill cycles during which time you will continue to be charged separately for any existing Netflix account. If you link an existing Netflix account to this offer, terminating the qualifying line(s) will not automatically cancel your Netflix membership, and Netflix will automatically resume charging your existing payment method that they have on file. Like all plans, features may change or be discontinued at any time; see T-Mobile Terms and Conditions at T-Mobile.com for details.
Offer subject to change. Receive Netflix Standard with ads while you maintain a qualifying line in good standing. Netflix account, plan availability & compatible device required. Alternative discount toward different Netflix streaming plans may apply. Not redeemable or refundable for cash; cannot be exchanged for Netflix gift subscriptions. Cancel Netflix anytime. Netflix Terms of Use apply: www.netflix.com/termsofuse. 1 offer per T-Mobile account; for existing Netflix members it may take 1-2 bill cycles during which time you will continue to be charged separately for any existing Netflix account. If you link an existing Netflix account to this offer, terminating the qualifying line will not automatically cancel your Netflix membership, and Netflix will automatically resume charging your existing payment method that they have on file. Like all plans, features may change or be discontinued at any time; see T-Mobile Terms and Conditions at T-Mobile.com for details.
With Netflix Standard with ads you can watch on up to two devices within a household at the same time. You can upgrade to Netflix Premium and watch on up to four devices in the same household at the same time for the discounted rate of $16, through your T-Mobile bill. Visit this page to upgrade now.
Log into My.T-mobile, select Account, and then select Manage add-ons. On the Manage data and add-ons page, add Netflix in the Services section. T-Mobile pays Netflix directly for you. For customers with an existing Netflix account, it may take one or two Netflix billing cycles for your billing to transfer to T-Mobile.
A January 31 story on The Streamable suggested that Netflix users watching from multiple locations would have to ensure that any device used to stream titles from a location other than the primary household would have to log in from the primary household and watch something there at least once every 31 days. 9to5mac quoted similar wording from the FAQ page, including the 31-day stipulation.
As of now, the FAQ page does not mention anything about a 31-day window in which users must log their devices into the primary home network, so the company may have walked back that measure in the short time since announcing it.
Members on a Standard or Premium plan can purchase additional member slots for people outside their household. Standard plan users can add one extra member while Premium users can add two extra members to their plans.
Those additional members get full access to the subscription tier of the primary account holder but get their own unique account and password. Their account is simply paid for directly through the primary account holder.
You might be using a password for your Netflix account that you also use for another service. While that may not be a great practice for security reasons, you might still want to keep your password private while sharing your Netflix account with a family number. You can do so by using a password manager.
Most password managers have a password-sharing feature that lets you share your password in a discreet way with your contacts. As long as the person you want to share your password with also has the same password manager installed, the software will take care of automatically logging in without showing your actual password to another party.
A year later I upgraded my computer and was going to sell the one I got last year, I went to do a full wipe of the drive and install Ventura OS. Upon setting it up and connecting to the internet I was presented with a message stating my device can be configured my Netflix remotely.
Of course I have no way of contacting Netflix IT to resolve this as I feel this is some mistake. Is there any way to get this unmanaged or removed? When I continue with the setup it takes to a screen where at the bottom I can see different servers like jamfcloud as if its trying to connect and then it brings me to a screen to sign in to google, if I do that it just errors out. My only way to bypass is to not connect to the internet but I had to downgrade back to Monetary in order to do so.
Hi. Unfortunately there is nothing anyone here on this forum can do to help with this (unless they happen to work in Netflix IT). What you're seeing is the device is enrolled in Apple Business Manager, and is trying to redirect the device to enroll in Netflix's MDM, which it sounds like is a Jamf cloud server. There's no way for an end user to bypass this. Only the company that the device is registered to can assist you.
If I may ask, where did you buy the Mac from? Was it someone selling it personally or a reseller of some kind? I'm sorry to say it, but there's as much a possibility that this Mac was stolen property and sold to you as it is that it's just a mistake on Netflix's part. The latter can and does happen of course. Sometimes devices are sold from a company and they forget to remove the device from Apple Business Manager.
If you're wondering why you didn't see the enrollment message back when you got it, but are seeing it now, well, a Mac can be enrolled in Apple Business Manager, but not actually be assigned to do remote enrollment on the Jamf server, and then later can be put into the queue for remote enrollment. So it's possible it wasn't set for enrollment at first, but somewhere along the line, got assigned to do the remote enrollment by someone at Netflix.
Sorry, I wish I could offer something more, but the only way to resolve this will be to somehow get in touch with Netflix corporate office and see if they can direct you to someone in their IT division. A quick Google search pulls this up for the numbers - (408) 540-3700 or (408) 540-3737. I would not try their regular customer service number as this is just for helping people with their Netflix accounts. I'm not surprised they have no idea where to direct you when you speak to them.
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