IBM - POOLED CAMPUS RECRUITMENT DRIVE
(2016 PASSING OUT BATCH)
Date: 20th March 2017 (Monday).
Venue: KPR Institute of Engineering and Technology
Coimbatore.
Campus Drive Registration Link:
https://goo.gl/forms/hLKdjHLZF12y6jwH3
· No Registration Cost.
Job
Description
IBM
Internal End Users and External Commercial Account End Users across North
America, EMEA & AP. The job will require you to handle inbound calls /
emails / chats regarding technical issues for end users.
•
Remote Infrastructure support delivery
•
Perform problem cause analysis
•
Resolve routine customer problem
•
Ability to Identify Opportunity & Implement
Process Improvements
•
Ability to meet a set of defined account agent
productivity measurements
Mandatory
Skills
•
Strong computer skills
•
Excellent customer service orientation
•
Neutral accent
Location of joining - Only Hyderabad
Eligibility
Criteria
· Any Graduates (10+2+3) Post Graduates, Diploma Holders (10+2+3)
· 2016 Pass outs (with no backlogs)
· No Percentage cut off