I did some work on it, mostly making it look better and provide an
integrated description of the project. It's something that
Nalinda--or any class member--can print and give to someone to show
what they did.
One use case that I think is wrong, that I think I fixed, is that
the approve ticket case needs to have an outcome that the reviewer
does not approve! Perhaps the way we have built it he simply
contacts any other employees and works things out then eventually
approves it. Ideally he could refer it back to them, send an email
with a link....perhaps that's for another day.
Here is a Word version that you can change. Perhaps after tonight
we can put in some screen shots.
dcr