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Olympia Brackin
We can get Netflix on our Bush 24" TV and on our Samsung Qled tv in living room but today we can no longer get Netflix on our bedroom tv. A message repeatedly comes up "this device is not compatible with Netflix. Go to "www.netflix.com/compatibledevices" but this is of no help. Our Netflix subscription is changing on the 2nd June but why is there suddenly a problem now? Anyone got any ideas of how we can restore compatibility? I've tried software update, checked there is good internet connection (20Mbs), unplugged the set for 10mins. Online holds out possibility of downloading "Firmware" on to USB flash drive then plugging in to tv USB socket to update but I can't find this "firmware" anywhere on Samsung site. Please can you help!
If you your TV states the app is no longer supported Netfliix has stopped updating the app for your TV. Only way to get it too work again would be to get a Chromecast, Amazon, Roku streaming device and plug it into your HDMI port on your tv it states on Netflix's website that you posted
Lightning av adapter to HDMI no longer working after IOS16 update. Updated to current iOS 16.0.3 using Apple certified cord, turned off and on, phone is updated and backed up. It work until ios16. Another phone works, but not updated to the iOS16. For example Netflix mirrors from phone to tv and will play the trailer, but once I hit play the screen goes black and says now playing on your tv. But is not playing anything. How can I fix this issue? Thank you.
Not helpful at all. The update to IOS 16 is not compatible with the AV digital lightning plug. We full time RV and do not have WiFi. We depend on the AV plug adapter. We even bought a new one. My wife just purchased the new 14, she had s 6 which worked great. Our iPad worked great until we updated to the 16. Now nothing works. You all need to fix this and quick passing the buck to the other streaming platforms.
I called tech support and got to one of the higher-ups. He actually acknowledged it is an IOS 16 series software issue and that Apple is aware of it. Trouble is, he didn't give any specifics as to when it would be fixed or how. He thought probably through another IOS upgrade. Yikes !! Very maddening.
I am having the same issues with streaming Netflix, Prime Video, HBO Max, etc. I've upgraded to iOS 16.1 as well, without any successful "fix". I am using a certified Apple OEM lightning to HDMI adapter. I've attempted the use of all SIX of my certified Apple OEM lightning to HDMI dongles with zero success of each. Either I have a black screen on my TV with audio or I have no audio and a "stuttering" video display whereby the video plays in slow motion for a second then pauses, plays again in slow-mo for a second then pauses...and so forth. Currently ONE streaming apps worked successfully...Disney+. I find it a sickening shame that I've paid for six lightning to HDMI cables at the cost of nearly $50 each and the so called "much needed" updates fail to accommodate and keep useful purpose with an Apple designed and sold accessory.
My original issue was that the "Lightning Digital AV Adapter" stopped working for one specific iPhone (connecting via HDMI to a TV for screen mirroring and Fitness+ playback). The TV would not recognize any input, the same adapter worked with a different iPhone.
My wife and I sat down this evening to watch a Prime Video we had been looking forward to watching......could not use our lightning to HDMI adaptor since updating our phones to iOS 16.2-----unbelievable. I've spent hard earned money on cables and an official Apple adapter so we can mirror movies to our TV screen in the rural area we live. Everything has worked perfectly the last couple of years until updating our iPhones to the latest software. I've been a loyal Apple customer for over 35 years and this takes the cake. We are so disappointed in how this has been handled by Apple. There should have been an immediate update released to address this issue. Apparently we are one household out of many that are presently dealing with this issue. We also do a lot of traveling in our motor home and will not be able to mirror movies to our tv until this issue is fixed. Highly disappointed.
This is ridiculous advice. Both my adaptors worked perfectly with the equipment I have until I updated to IOS 16 and now neither works! Also tried them on 2 tv's so it is not anything that I can do to fix it. This is a major bug that apple needs to fix.
Holy THANK YOU for that comment. I live remote and have spent many hours and money trying to figure out what is wrong with my phone and/or device and Apple keeps blowing it off with aloof canned suggestions and responses that are totally not helpful but incredibly time taxing.
I have a similar problem...with most of my streaming apps. Using the lightning to HDMI adaptor works fine for screen mirroring, such as using google, or photos, static content, but not for video. I've read recently that there are quite a few people with similar issues. Most of my streaming apps play, but are choppy, and have no audio. It seems this happened after I upgraded to an iPhone 14, and ios16. Everything worked great previously, iPhone 11, ios15.7. Help?
If you can connect a Netflix compatible computer, Smart stick, smartphone, tablet, Blu-ray Disc player and/or media streaming device to your TV, you can watch Netflix content on the affected TV.
Please visit for a list of devices that still operate with Netflix.
Netflix has announced that it will discontinue support for older Apple TV models starting July 31. The streaming giant cited the need to "maintain the best possible Netflix experience" for devices capable of supporting the latest features and updates, according to Mac Rumors.
The models affected are the second- and third-gen Apple TVs. Because both models ran on an early version of iOS that predates tvOS and lacks an App Store, Apple classified the devices as obsolete. Consequently, they no longer receive updates.
The former device was released in 2010 and is powered by an A4 chip and offers up to 720p resolution. Apple sold this model until 2012, when it was replaced by the third-generation Apple TV, featuring an A5 chip and 1080p support.
The news of Netflix discontinuing support for older Apple TV devices comes months after reports told us to expect another series of price increases in 2024. The streaming service last raised prices in October 2023, increasing the basic plan from $9.99 to $11.99.
Netflix will remain accessible on the Apple TV HD (fourth-gen model) and Apple TV 4K models. Outside of upgrading to a new Apple TV device, Netflix recommends switching to compatible smart TVs or Roku devices.
Currently residing in Chicago, Illinois, Chance Townsend is an Assistant Editor at Mashable covering tech, entertainment, dating apps, and whatever else comes his way. He has a Master's in Journalism from the University of North Texas and is the proud father of one orange cat.
In his free time, he cooks, loves to sleep, and "enjoys" watching the Lions and Pistons break his heart weekly. If you have any stories, tips, recipes, or wanna talk shop about Detroit sports you can reach him at [email protected]
Netflix just won't work with the new Orbi. We're getting an error message stating that it looks like we're using an unblocker or VPN...we're not. The guy at Netflix told my wife that, in effect, Netflix doesn't work with Orbi because of the way devices switch between one unit and the other to get the best signal, or something like that. I switched back to our older Netgear router and everything's perfect.
We had the Orbi hard wired into an Arris cable modem from our ISP. All the devices (Sony smart TV, 2 PC laptops, Chromebook, 3iPhones on wifi. Great signal and functionality with everything but Netflix. Took the Orbi off and put our Netgear Nighthawk (R7000) back in and Netflix was immeditely great.
Could also be that the switch to Orbi prompted a DHCP address change from the ISP, and the one the OP got just so happened to previously be assigned to someone who was known to run a relay like Tor. If that's the case, it'll expire on its own...eventually.
I think they're going to have to come up with a better excuse than this. If Orbi had this problem, then all the other distributed/mesh systems out there should also be "incompatable" with Netflix. This is not the case, though. Whether or not you are jumping from satellite to satellite would be completely transparent to Netflix.
As a test, I just started a Netflix stream on my laptop and then started moving around the house. I verifiably saw my laptop jump from one Orbi satellite to another, and Netflix never missed a beat. So, gotta call b.s. on their claim that "Netflix doesn't work with Orbi".
Occasionally on my TV's built in app netflix hiccups - I think this is more a netflix issue. Try signing out of the app and back in. No problems on iPads, chromecasts, and netflix all sorts of different places and locations. Perhaps try a different wifi channel if you're in a congested wifi neighborhood. Try channel 1 or 11.
Glad you got it working. Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-System
Enjoy.
Hi,
I have an older Sony smart TV which won't update its software anymore (I checked on Sony website, it's outdated) but still works fine. Netflix announced today that it won't be compatible with my device as of February 26th. My main question is:
Will an external streaming device solve my problem, so I can continue using the old TV?
Second: which streaming stick is best for Sony TV and doesn't require other additional apps/devices (laptop/phone) nor subscriptions?
Thank you!