Where To Download Swoop Boarding Pass
Rachel Neylon
I just flew Swoop Hamilton to Abbotsford. I read the information and booked and paid for my required bags. I did not pay for seat selection. I was traveling with my two girls and we all were seated together and on the leg home had great leg room. I downloaded the Swoop Ap on my phone and checked in online so when I got to the service desk all they needed was our ID and we got our boarding passes. I think overall we had a great experience. The flight was good, on time and service is excellent. True we were flying out of smaller airports, but personally, I really like that. I think overall it is excellent value for money and I have flown larger carriers and received worse service.
In addition to being able to access for-purchase Wi-Fi and entertainment amenities, the Swoop app allows travellers to quickly and easily book flights, manage bookings, check-in, view boarding passes, and track flights.
A. You can check-in online for Swoop Airlines flights by visiting the official website of the airline. Check-in online and print the boarding pass at home to save time. One can do online check-in from 24 hours up to 60 minutes before the flight's scheduled departure time.
Yes, you may check-in for your Swoop (WO) domestic Canadian or international flight online starting 24 hours and ending 60 minutes before the scheduled departure time (depending on your departure city and destination) to receive a mobile boarding pass on your mobile device or a printable boarding pass. You may use this option if:
Yes, you may check-in for your Swoop (WO) domestic Canada or international flight with your mobile device starting 24 hours and ending 60 minutes before the scheduled departure time (depending on your departure city and destination) to receive a mobile boarding pass on your mobile device. You may use this option if:
Yes, you may check-in for your Swoop (WO) domestic Canada or international flight at the airport self-service kiosk beginning 3 hours and closing 45 minutes for domestic Canada flights / 60 minutes for international flights prior to the scheduled departure time (depending on your departure city and destination) to receive a printed boarding pass.
Yes, you may check-in for your Swoop (WO) domestic Canada or international flight at the airport ticket counter to receive a printed boarding pass and check baggage/hold luggage. You may check-in at most airport ticket counters beginning 3 hours and closing 45 minutes for domestic Canada flights / 60 minutes for international flights prior to the scheduled departure time (depending on your departure city and destination) to receive a printed boarding pass.
Airport check-in was a breeze. There wasn't a single person in line when I arrived just shy of two hours until departure, and one of the two available agents waved me over to check my bag and print my boarding pass.
Preboarding began at the scheduled time of 11:10 a.m. followed by an all-call for other passengers three minutes later. That free-for-all boarding had to be annoying to those who were supposed to get advance boarding, which came as a benefit of paying for a carry-on.
My experience: I made my reservation first, then applied my KTN to my SWA profile the night before I logged on to do the online check-in, 24 hours prior to my flight. My KTN was not printed on the boarding pass. I immediately started searching in the Discussion Forum to find out why my KTN was not printed on my boarding pass. I thought it would populate since it was saved on my profile. I found instructions on how to add the KTN to your existing reservation, but you can't do it if you've already checked in, online. You MUST call the customer service number to have them add it to your reservation. You could probably have them do it at the airport, but I didn't want to waste any extra time doing extra things. The rep asked for my confirmation number and had me re-check in. I did not lose my assigned boarding position. The words "TSA PRE" were now above my name on my boarding pass. Apparently, early morning is not a good time to call, they are busy, so I opted to have them auto-call me back and not lose my spot in the queue. Took them over an hour to call me back to ask my question, but it was a quick 3-minute phone conversation and resolution. Good job SW!
I had one time I had to get southwest to add my KTN number and when I went to check in again I did lose my boarding pass I think it's a case of someone checked in in the quick min process glad you didn't lose your pass though. But I learned make sure to have that number on every reservation before check in time so I don't have that issue again or if I have to add it after check in take a screen shot of my boarding pass before doing the process again.
Yes, depending on your departure city and destination, you may check in online for your Swoop (WO) domestic Canadian or international flight starting 24 hours and ending 60 minutes before the scheduled departure time. You will then receive a swoop checkin mobile boarding pass on your mobile device or a printable boarding pass. Also you can call us at +1-888-982-1907for getting quick solutions. You may choose this option if:
Yes, depending on your departure city and destination, you may use your mobile device to swoop flight check in domestic flight within Canada or international flight starting 24 hours and ending 60 minutes before the scheduled swoop checkin departure time. You will then receive a mobile swoop boarding pass on your mobile device. You may select this choice if:
Yes, you can check in at the airport ticket counter for your Swoop (WO) domestic or international flight to receive a printed swoop boarding pass and check baggage or hold luggage. Depending on your departure city and destination, you can check-in at the majority of airport ticket counters starting three hours and closing 45 minutes for domestic Canada flights / 60 minutes for international flights prior to your scheduled departure time to receive a printed swoop boarding pass.
For the avoidance of doubt, neither Swoop nor our local partners will be held liable for any surcharges or any taxes, including VAT or its equivalent, that may be applied as a result of national or regional government policies or from other authorities. Please note that such charges can sometimes be modified at short notice and without prior notification.
5. Jurisdiction and Applicable Law
These Booking Conditions and any agreement to which they apply are governed in all respects by English law. We both agree that any dispute, claim or other matter which arises between us out of or in connection with your contract or booking will be dealt with by the Courts of England and Wales only. You may, however, choose the law and jurisdiction of Scotland or Northern Ireland if you live in those places and if you wish to do so.
6. Cutting your holiday short
If you are forced to return home early, we cannot refund the cost of any travel arrangements you have not used. If you cut short your holiday and return home early in circumstances where you have no reasonable cause for complaint about the standard of accommodation and services provided, we will not offer you any refund for that part of your holiday not completed, or be liable for any associated costs you may incur. Depending on the circumstances, your travel insurance may offer cover for curtailment and we suggest that any claim is made directly with them.
7. If You Change Your Booking & Transfers of Bookings
If you wish to change any part of your booking after our confirmation invoice has been issued, you must inform us in writing as soon as possible. This should be done by the first named person on the booking. Whilst we will do our best to assist, we cannot guarantee that we will be able to meet your requested change. Where we can meet a request, all changes will be subject to payment of an administration fee of 50 per person per change, as well as any costs and charges incurred by us and/or incurred or imposed by any of our suppliers in making this change. You should be aware that these costs could increase the closer to the departure date that changes are made and you should contact us as soon as possible. Where we are unable to assist you and you do not wish to proceed with the original booking we will treat this as a cancellation by you. A cancellation fee may be payable in accordance with clause 8.
Transfer of Booking:
If you or any member of your party is prevented from travelling, that person(s) may transfer their place to someone else, subject to the following conditions:
a. that person is introduced by you and satisfies all the conditions applicable to the holiday;
b. we are notified not less than 7 days before departure;
c. you pay any outstanding balance payment, an amendment fee of 50 per person transferring, as well as any additional fees, charges or other costs arising from the transfer; and
d. the transferee agrees to these booking conditions and all other terms of the contract between us.
You and the transferee remain jointly and severally liable for payment of all sums. If you are unable to find a replacement, cancellation charges as set out in clause 8 will apply in order to cover our estimated costs. Otherwise, no refunds will be given for passengers not travelling or for unused services.
Important Note: Certain arrangements may not be amended or transferred after they have been confirmed and any alteration could incur a cancellation charge of up to 100% of that part of the arrangements.
8. If You Cancel Your Booking Before Departure
If you or any other member of your party decides to cancel your confirmed booking you must notify us in writing. Your notice of cancellation will only take effect when it is received in writing by us at our offices and will be effective from the date on which we receive it.
Should one or more member of a party cancel, it may increase the per person holiday price of those still travelling and you will be liable to pay this increase. Since we incur costs in cancelling your arrangements, you will have to pay the cancellation charges as shown (see table):
Period before departure in which you notify us Cancellation charge
130 days or more Deposit only
129 - 30 days 60% of holiday cost
29 days or less 100% of holiday cost