Presence is part of a user's profile in Microsoft Teams (and throughout Microsoft 365). Presence indicates the user's current availability and status to other users. By default, anyone in any organization using Teams can see (in nearly real time) if other users are available online.
App-configured presence states are based on user activity (Available, Away), Outlook calendar states (In a meeting), or Teams app states (In a call, Presenting). When you're in focus mode based on your calendar, Focusing is the state people see in Teams. Focus mode displays as Do not disturb in other products.
Your current presence state changes to Away when you lock your computer or when your computer enters idle or sleep mode. On a mobile device, your presence status changes to Away whenever the Teams app is in the background.
Users receive all chat messages sent to them in Teams regardless of their presence state. If a user is offline when someone sends them a message, the chat message appears in Teams the next time the user is online. If a user state is set to Do not disturb, the user still receives chat messages, but banner notifications aren't displayed.
Users receive calls in all presence states except for Do not disturb, in which incoming calls go to voicemail. If the recipient blocked the caller, the call won't be delivered and the caller sees the recipient's presence as Offline.
Users can add people to their priority access list by going to Settings > Privacy in Teams. People who have priority access can contact the user even when the user's status is set to Do not disturb.
Otherwise, users can select any status that is less available than the automatically calculated status. (For example, if a user's calculated status is Do not disturb, they could choose a status of Away but not Available.)
I have read that this is caused by the status being set based on calendar meetings rather than whether I am actually on a call. Is there any way to have the status set based on when my actual Teams calls begin and end?
thank you for your informative post it helped me with my problem. Though I can cange the status in the web app but not in he desktop client and I cant find online an article or post about how to turn off the focus mode. Can you help me with that?
I schedule out specific tasks in my Outlook calendar so I can plan and manage my day better & I would like my Status to be set to Do Not Disturb in Teams during these periods similarly to this "Focus Time" feature which MS have developed.
Any help would be appreciated as I know the "Show As" function within an Outlook Calendar invite you can use this to Change your Teams Status to Away or Busy, but annoyingly.....not Do Not Disturb.... :S
Anyway - I rename and categorize (and move around) my pre-set Focus Time blocks. This allows me to earmark time for specific activities, while maintaining inclusion in Focus Time stats. Maybe this helps you too.
@katyh432 - This feature is now available
Open MyAnalytics -> Config Settings -> Plan Configuration
Change "Silence Teams notifications during focus time?" to No
This leaves your status set as Busy.
I have included a screen shot when I select my status to change it and the menu is hidden behind the screen and I am not able to see the different status options to change it. I outlined the status menu in a red box so you can see how it appears. How can I fix this? Thank you.
@Mlpalmer Hi, unfortunately no. I am waiting for my IT team to try the solution that Christian sent in the previous reply with the web link to see if that worked but to change my status I have to go to my to my computer Task bar right click on Teams icon and select My Status to change it. (See screen shot included)
Hi @Andrea2023,
The problem of inconsistent presence status updates in the new Microsoft Teams 2.0 client has been observed by multiple users. It seems that in certain situations, users' presence status may incorrectly display them as "Away" or "Do Not Disturb" even when they are actively using Microsoft Teams.
Microsoft Teams 2: Anwesenheitsstatus wird sporadisch falsch angezeigt Borns IT- und Windows-Blog ...
Please click Mark as Best Response & Like if my post helped you to solve your issue.
This will help others to find the correct solution easily. It also closes the item.
I am also using the new Outlook. Resetting the status fixes it to the status, but when a calendar event comes up, like a Teams call, it never changes to 'in-call' status. Perhaps uninstalling and reinstalling the new Teams will fix. I will try that and report back. But to me, this is clearly a bug in the new Teams.
@Andrea2023 Our company is having the same issue with this "new and improved" version of TEAMS. So far, logging out and back in resolves my issues temporarily. Looking at the other replies, I've tried the registry keys, but ours is already set correctly. I plan to open up a ticket with MS and hope you will do the same. Please keep us updated if you end up finding a solution. My guess is this will be resolved on the next update with no mention of the issue. ;)
The new version of Teams (work) does not update the status of any of my contacts -not even mine- (and that is a big problem). I did a clean uninstall and tried to install again... but it still has the bug.
@Andrea2023 yes. The update our organisation received last Monday (against the new version of teams) has caused statuses to stick for everyone.
They now have to be reset every time a person changes from a meeting to a different status.
If you have items in your Outlook calendar they should carry over to Microsoft Teams calendar. From what you are saying, you are seeing those items in the Microsoft Teams calendar. In that case, your presence in Microsoft Teams should mirror your Outlook presence. If you have a meeting at 9:00 a.m. that was scheduled in your Outlook calendar, it should show you as busy at 9:00 a.m. in Teams.
This doesn't sound right. Please select the question mark icon on at the bottom left hand side of your client and report the issue to our team. Here's some more information on how presence works: -us/microsoftteams/presence-admins
Microsoft - please fix. This was a great feature of Skype for Business. Otherwise I'm going to use Skype to set my free busy status from Outlook, and therefore colleague chat will launch in Teams instead of Skype....
The suggestion did not work for me. The issue is with the flexibility that Outlook calendar events have to schedule an appointment on you calendar and then add a quality to that like, free, busy, etc. Teams see all appointments as unavailable and then you show with a red dot. Even for calendar events that are informative for your team or organization, like, Working Remotely. I would to see my status for this appointment on Teams as free, that is how I created the appointment in Outlook. That is the issue.
If you set your meeting as "free" in Outlook, your Teams calendar should show it the same way and your presence will reflect that. For instance, I am currently not in a meeting but my daughter's camp is on my calendar so I show as "free" even though there is a meeting on my calendar during this hour since in Outlook it was scheduled showing me as "free". If you tried "reset status" like the community member above shared and it's still not working for you, this should be reported to support. You can go to answers.microsoft.com and they can help to troubleshoot.
My team status keep on showing me available overnight even while I am sleeping because I have installed team on phone. Occasionally I forgets to turn off the data on my phone while sleeping and people keep seeing me available overnight and keep messaging me but in real I am far from being available (actually sleeping).
Hello @anandktripathi There are a couple of things you can do: 1. You can set "quiet hours" (or days) within the settings so that notifications will be turned off during the times you specify. 2. You can manually change your status to Away or Do Not Disturb, but I'd go with setting quiet hours. -hours-in-teams/
I am trying to implement a hardware busy light to show my Microsoft Teams presence so that my family to not enter the room I have the office while I am in a meeting. I am looking to implement something similar to:
The best way to go is by using MS Graph Presence API but my problem is that this is a company account and I don't have (and there is no way I could have) and app in the main subscription granted with the required scope: Presence.Read.
This seems a simple idea, I mean, I see the status right there now while I am typing this message, I could as well do an app that gets a screenshot of the taskbar and extract the status from the icon, but is that really the only option I have?
I don't have access to MS Graph in my M365 Tenant, so I had to find alternative options to go about doing exactly what you are wanting to do. I spent an hour or two trying to figure out a graceful way to go about this same exact thing earlier this week and decided to use the UIAutomationClient Class.
What those posts are doing (certainly the first one, I didn't check the 2nd one) is calling the Microsoft Graph, which has a "presence" endpoint to get a user's status. There's actually even a specific "/me" endpoint, to get your own personal preference (less access rights needed). See more about this here: -us/graph/api/presence-get?view=graph-rest-1.0&tabs=http
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