Our IP has been blocked

[Jeremy Canale]

Hello Sectigo,

We are developping since  3 years a startup focusing on IT Risk Management.

80% of our products using crt.sh, We are close to release but it's been several days we have noticed we cannot connect to the database anymore.

Is it possible to allow some of our IP addresses or being in contact with someone as its very urgent.

Thanks,

[r...@sectigo.com]

Hi Jeremy.

Please list the IP addresses that you're referring to.  If they're being blocked, we can unblock them for you.

> as its very urgent

Do please bear in mind that access to crt.sh is free for everyone, and the service is operated on a best-effort basis with no SLA.  We cannot promise to resolve issues as quickly as our users would like.