Mailstore Client Download
Jacqualine Henington
The MailStore Client setup file that matches your MailStore Server version is stored on the MailStore Server machine. Follow the Install MailStore Client on other Computers link on your desktop and copy the corresponding setup file to the client computer.
If an update is installed on the MailStore Server computer, MailStore Client updates itself automatically on first login to stay compatible with MailStore Server. Therefore a re-installation of MailStore Client is usually not required.
After establishing the connection to MailStore Server, MailStore Client checks if newer a version of its own program files is available for downloading and, if necessary, updates these automatically.
For each user, MailStore creates a folder on the highest level of the folder structure which corresponds to the archive of the respective user. It contains all emails that were archived for this user and is labeled My Archive.
If the user has access to the archives of other MailStore users (as MailStore administrator, for example), their folders are listed as Archive of under the top level folder Other Archives
Notice: For MailStore administrators, accessing the archives of other users via the folder structure is blocked by default; this setting can be changed in the compliance settings. Additionally, MailStore administrators can manage archives via the Archives page.
Folders and the emails contained therein can only be deleted after the appropriate user privileges have been assigned explicitly by the administrator. If the folder to be deleted contains any subfolders, they will be deleted as well.
Within MailStore, folders can be moved, renamed or created. Regular users can only do this within their own user archive, while MailStore administrators can move and rename folders beyond the boundaries of user archives.During the archiving process, MailStore adopts the folder structure and the folder names of the source (e.g. Microsoft Outlook).
Highlight the emails to be deleted by clicking on the emails while holding down the Ctrl key (Ctrl+A will highlight all emails). Right-click on the highlighted item(s) and select Delete. Users are only allowed to delete emails if they have received this privilege explicitly from the MailStore administrator.
Highlight the emails to be moved by clicking on the emails while holding down the Ctrl key (Ctrl+A will highlight all emails). Right-click on the highlighted item(s), select Move To Folder... and select a destination folder. Alternatively, drag and drop the highlighted emails into the destination folder. Emails can only be moved within a user archive unless you are a MailStore administrator.
MailStore sorts all archived email into MailStore's own folder structure. Below the main folders, the individual email sources (e.g. Microsoft Outlook or Exchange mailboxes) and their folder structures (e.g. Inbox) are listed.
The input field is located in the upper left part of the MailStore Client. Simply enter one or more keywords and press ENTER. The search results are displayed. Keywords which appear in the header or the subject line are highlighted.
Words inside indexed emails or attachments which are a combination of alphanumeric (letters, digits) and non-alphanumeric characters (white space, line break, delimiter or other control characters), may be returned in search results when searching for the alphanumerical part only.
When the original text was divided by a different character, e.g. firstname(lastname, then only the full term is present in the index and one has to know the full term or has to use the wildcard character (*) to find emails containing that text.
Using the advanced search, you can execute complex queries through the MailStore Client.Queries can be scoped to certain archive folders and may not only refer to the email content but also include fields such as email date, archiving date or email size.
Email attachments can be searched specifically, too if search indexing has been configured appropriately.
In the MailStore Client, click on Search Email and enter the search parameters. The criteria are AND-combined, i.e. the search returns only those emails that satisfy all criteria. Click on Search to start the search.
Search criteria that are used repeatedly (such as "all receipts from last month") can be saved and reused at a later time: Click on Create Search Folder... and provide a meaningful name for the search.
MailStore offers an integrated email preview displaying emails the same way as standard email applications. To activate the preview, simply click on an email or use the arrow keys to highlight the desired email in the list.
Emails previewed in MailStore can be reopened in any email application to reply to or forward them. Select an email client you want to open email messages in first, by clicking on Email Client:. MailStore only lists email clients that are supported and that are installed on the computer from which MailStore Client is executed. The Default Application is the application, that is registered on Windows to open EML files.
Users with authentication set to Mailstore-integrated or Mailstore-integrated with MFA and the Change Password right are able to manage their passwords using the Manage Passwords button in the Quick Access area of the Start Page.
The regular user password can be used to login with any client, as long as MFA is disabled. App passwords can be used to login with non MFA-capable clients, such as scheduled tasks, IMAP clients or Management API clients.When MFA is active, an app password is mandatory for these non MFA-capable clients, if MFA is disabled, using an app password is optional.
App passwords can never be used to login with MFA-capable clients.
A MailStore Server installation includes the MailStore Client as a Windows Installer package (MSI) that can be installed on client machines using software distribution. You can either find the MSI package via the link on your desktop Install MailStore Client on other Computers or in the Setup- folder of your MailStore Server installation folder.
To distribute the MailStore Client via Active Directory you have to copy its MSI package to a share on your server that is accessible to all domain users. After the distribution has been set up the MailStore Client will be installed automatically upon the next user login. This process is transparent to users and needs no interaction on their behalf.
The MailStore Client MSI installs basically only a loader that actually loads the latest MailStore Client components from the MailStore Server. In case this loader needs to be updated itself, group policies can do the update automatically on the MailStore user computers. To edit an existing MailStore Client Deployment group policy so that an automatic update of the clients can be performed, please proceed as follows:
If Mailstore Server is used within an Active Directory infrastructure, the MailStore Client and the MailStore Outlook Add-in can be configured using group policies. Settings that are configured through group policies supersede local settings and cannot be changed by users.
Administrators often use the MailStore Client option to Always connect to this server to make the login on the server quicker as subsequent logins will just go straight to the user login stage.
This works well but if the Server Name stored is no longer available you can sometimes find that you are unable to change it. In order to do this, you may need to reset the option via the system registry.
Setting the Always connect to this server key to 0 will force the client to ask for credentials when run. Alternatively you can simply update the Host Name to a new valid value.
Hint: Due to low system requirements, MailStore Server can be installed on a normal workstation computer for testing. Tests with a larger number of users should be done in an environment that follows our System Requirements. Our Tech Tip video provides an overview.
Though not recommended for production use, self-signed certificates may be a acceptable choice for a trial installation. But keep in mind that self-signed certificates will trigger certificate warnings in web browsers and email clients.
To create a self-signed certificate that matches the actual server name, enter the name (i.e. mailstore.example.com) into the corresponding field Server Name. This server name should be resolvable via DNS by your client computer.
It may be more economical to synchronize users with a directory service rather than creating them manually, depending on your system environment. In addition to Active Directory and generic LDAP support, MailStore Server also enables you to synchronize users from MDaemon, Kerio Connect and IceWarp mail servers. By means of the generic Application Integration, users can also be synchronized with your own backend.
Hint: Some archiving profiles provide a Synchronize with directory service before archiving option, which can be used to ensure that MailStore synchronizes users and their properties regularly.
Administrators are additionally able to centrally archive email for several or all users. Archiving profiles such as Multiple Mailboxes can be used for this purpose. To get to know MailStore, we recommend first archiving a single mailbox or a local email client profile. To do this, proceed as follows:
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