---------- Forwarded message ----------
From:
Tim McNamara <mcnama...@gmail.com>
Date: Sun, Jan 24, 2010 at 12:50 PM
Subject: Re: [CrisisMappers] Crisis Mappers Helpdesk System Idea
To:
crisis...@googlegroups.com
On Mon, Jan 25, 2010 at 7:33 AM, Dino Pagliardi
<dpagl...@gmail.com> wrote:
Hi,
I was wondering if there would be any interest in getting a helpdesk
system going for the the requests
we receive?
This is exactly what Sahana's request management system that was advertised a few days ago as being fully operational covers. We have built a ticketing system that covers both Ushahidi & Tweak the Tweet requests. We have well over 1600 requests a this stage.
My best,
Tim McNamara
M. Edward (Ed) Borasky