Expired flowsolver

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MC

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May 12, 2020, 11:08:38 AM5/12/20
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Hi all,

When running a simulation I now get the warning that my flowsolver has expired the 30th of april. However, I installed this version in November, it should be working for 1 year right?
Is there a way I can fix this? 

Thanks! 

Kind regards, Maartje 

Chris Arthurs

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May 12, 2020, 12:05:46 PM5/12/20
to MC, CRIMSON Users
Hi Maartje,

The flowsolver and the GUI are two different packages - the GUI runs for one year from when you install it; the flowsolver has a fixed expiry date.

You can download a new copy of the flowsolver - I'll send you a download link.

Best,
Chris

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Jennifer

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Jun 16, 2020, 2:23:52 PM6/16/20
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Hi there, 

I too am trying to install the new flow solver. I have been trying to run a simple simulation and I believe the expired solver is may be the cause of failed simulations. Where can a download link be found? 

Thank you,
Jennifer 


On Tuesday, May 12, 2020 at 11:05:46 AM UTC-5, Chris Arthurs wrote:
Hi Maartje,

The flowsolver and the GUI are two different packages - the GUI runs for one year from when you install it; the flowsolver has a fixed expiry date.

You can download a new copy of the flowsolver - I'll send you a download link.

Best,
Chris

On Tue, May 12, 2020 at 4:08 PM MC <m.co...@gmail.com> wrote:
Hi all,

When running a simulation I now get the warning that my flowsolver has expired the 30th of april. However, I installed this version in November, it should be working for 1 year right?
Is there a way I can fix this? 

Thanks! 

Kind regards, Maartje 

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You received this message because you are subscribed to the Google Groups "CRIMSON Users" group.
To unsubscribe from this group and stop receiving emails from it, send an email to crimso...@googlegroups.com.

Chris Arthurs

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Jun 16, 2020, 5:02:46 PM6/16/20
to Jennifer, CRIMSON Users
Dear Jennifer,

The flowsolver currently uses a different expiration date from the main flowsolver. We will look at synchronising these in future.

If you need a new flowsolver, then please use the form on the website to request a new download link; it is available on that page: http://www.crimson.software/downloads.html

Let me know if that all goes smoothly for you.

Best wishes,
Chris

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Chris Arthurs

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Jun 19, 2020, 3:02:45 PM6/19/20
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Hi all,

This email is just to forward the below off-list discussion on a problem running the flowsolver, so that it's available to everyone.

Best,
Chris

---------- Forwarded message ---------
From: Chris Arthurs <christoph...@kcl.ac.uk>
Date: Fri, Jun 19, 2020 at 1:59 PM
Subject: Re: Expired flowsolver
To: Jenn Greer <jenng...@gmail.com>


Hi Jennifer,

Requests like this should go to the mailing list, really, so that if someone else runs into the same problem, they can find the solution with Google. Would you mind if I forward it there?

I'm not sure what's happening, but it is not that there's a problem with the flowsolver. From your screenshots, my best guess is that it's not coping well with the folder names you're using. I see that there's a . in the folder name, and also spaces (5.2020 flow sim...). Could you try again using different folder names for your simulation? In general, it's best practice to use no spaces, and no punctuation in folder names. Things like underscore and dash are generally ok.

Best,
Chris

On Thu, Jun 18, 2020 at 9:53 PM Jenn Greer <jenng...@gmail.com> wrote:
Hi Chris, 

I downloaded the new flow solver, but am getting some errors as I am trying to do a simple cylinder simulation. Instead of importing an .stl file (I am still working on learning this part) I used a DICOM file to start, but instead of tracing vessels, I just generated a simple "vessel" using two path points. I used BC and solver parameters similar to the tutorial as I am just trying to learn to navigate the software before I attempt more complicated geometry and simulations. I was hoping that you could assist me in troubleshooting. I will attach some screen shots from the command prompt. I greatly appreciate any help.

Thanks so much, 
Jennifer 

On Wed, Jun 17, 2020 at 12:22 PM Jenn Greer <jenng...@gmail.com> wrote:
Hi Chris, 

Thank you. I have submitted the form for a new download link to be sent to a different email address (school vs. personal). 

Thanks again, 
Jennifer 
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