The Etisalat 5G/4G Tourist SIM Card for UAE is available as soon as you arrive in Sharjah at the Sharjah International Airport. There's no need to hunt for a store to sell you a SIM card as there's a limited number of those outside the airport. This SIM card ensures that you don' have to search for WiFi every time you need a connection. From checking Google Maps to finding the best cafes to booking a ride around the city - do it all. Plus, with a plan that includes a combination of International and Local Minutes (Flexi Minutes), you're free to use your minutes as you see fit. Local customer support is always ready to help as the service is provided using local UAE SIM cards.
Thus, in order to grasp the amenities and services that are provided to the passengers traveling with Syrian Air, one must be familiar with the Syrian Air SHJ Terminal. They will not have much problems moving faster between terminals, only if they are armed with the required information for the terminal, including the location of the terminal inside the airport, available services, and facilitation procedures.
Passengers who fly with Syrian Air from Sharjah International Airport can also decide on their travel plans wisely, use airport facilities such as lounges and cafes, and move around the airport in a better way by knowing the terminal specifics.
A flight of Syrian Air from its departing point in Sharjah International Airport on the Main Terminal (SHJ) is an example. Aside from the ATMs and banks, more than that the duty-free shops, retail outlets, restaurants, cafes, web foreign currency exchange transaction, airline lounges, and the ones listed so far, Syrian Air SHJ Terminal has more services tailored to the needs of the travelers. Passengers of Syrian Air flying out of Sharjah International Airport at the Main Terminal can take advantage of these facilities and services to make their journey more enjoyable.
Passengers can get helpful advice, support, and important information from the information desk at Syrian Air Sharjah International Airport to make their trip even more enjoyable. An outline of the services usually provided by the Information Desk is provided below:
Passengers can locate and retrieve misplaced items within the Syrian Air SHJ Terminal premises with the help of the dedicated Lost & Found Desk at Sharjah International Airport. Based on the references given, the Lost & Found Desk is summarized as follows:
Aisha Obaid Almheiri, Assistant Director of Information Technology Affairs Department at Sharjah Airport Authority (SAA) details how digital technologies are being deployed not only to benefit passenger safety, but to help achieve the pivotal seamless passenger experience.
Passenger expectations have been quickly evolving, and airports around the world are constantly regenerating their efforts to provide the latest customer satisfaction solutions. Tourism is expanding at an astounding rate, and airports have been making a conscious effort to go beyond market benchmarks to remodel infrastructure and services. Part of this involves leveraging smart technologies to adapt to changing passenger expectations.
The COVID-19 pandemic saw contactless journeys become crucial at airports; it ensured the safety and wellbeing of passengers, and offered an expedited, stress-free customer experience. Airports across the world have similarly deployed many cutting-edge steps to ensure passenger safety is kept to high regard. They collaborate with government and key stakeholders to offer safe and memorable travel experiences to passengers. Even within airports, efforts are being made to guarantee easy access to high-quality smart facilities, while also stimulating passenger flow internationally. The UAE has also been making efforts to expand its global network, connecting the country to major destinations.
The world has become increasingly connected, which has resulted in the evolution of how people live. The role of technology is becoming increasingly significant as is becoming the need to establish unified and integrated digital platforms to improve the efficiency of airports. Moreover, an updated infrastructure is also necessary to enhance services, lower costs and maintain optimum security. This all helps in enhancing passenger experience.
This ensures a seamless service and helps streamline processes for elderly and people with limited mobility. Digital services have advanced this even further, reaffirming the SAAs commitment to deliver customer-centric services.
Another digital service the airport has implemented is the DTP tNexus Airport View. This is a mobile application designed for high-ranking officials and employees and allows users to access vital information from the Airport Operations Control Centre (AOCC). The application helps serve as a portal for all airport stakeholders and allows users to instantly access critical data to better streamline travel procedures.
Aisha Obaid Almheiri is Assistant Director of Information Technology Affairs Department at Sharjah Airport Authority (SAA). She has extensive experience in and around airports, with her work dominantly focusing on managing IT and software. She has been a part of the SAA for 16 years, working for eight of those as an assistant director. Almheiri holds a degree in Multiculturism and Leadership from the University of Dundee and a BA and EMBA from the University of Sharjah.
Videh Kumar Jaipuriar has been nominated for his exemplary leadership in managing and navigating Delhi International Airport (DEL) during the COVID-19 pandemic. He led multiple initiatives to ensure business continuity at DEL, which included passenger safety and convenience, stakeholder management, cash conservation, adoption of new technologies, and care for environment and employee safety.
He proactively engaged with the government stakeholders and supported them in safeguarding aviation through strong confidence building measures for travellers, such as developing several indigenous technology solutions like air circulation with six changes per hour and a combination of UV and plasma disinfection systems to provide safest journey experience to their passengers. Under his leadership, DEL has been forefront of implementing safety measures which was later adopted across the country.
Despite lockdown, Jaipuriar ensured that DEL was operational for rescue missions, medical evacuations, and transporting medical essentials to various parts of the country. He further led the Vande Bharat Mission flights of Government of India (a rescue mission to get Indians back to India), as well as rescue flights by other international governments. His outstanding leadership across all areas across the stakeholders in the aviation ecosystem and going beyond the call of duty in managing and navigating this crisis for a national capital airport having national importance makes him the apt choice for the Person of the Year Award.
Adnan Saggaf continues to demonstrate strong leadership skills throughout the COVID-19 pandemic and brought out of the box ideas in attracting traffic and to support his team during this difficult time. With new innovative ideas in balancing cash flow, the facilities were kept maintained and the personal were kept employed.
Saggaf has protected the financial stability of his staff income, ensured valuable cost cutting management, shown excellent performance of crisis management, and exceptional negotiation skills shown with authority regarding agreement restructuring and receivable payments.
To handle the loss of Umrah traffic to the airport, Saggaf chose to attract new airlines, mainly LCCs, to use the terminal with attractive offers and more reliable services. He built a new strategy by diversifying the airport offers. He prepared the facilities by deploying new technology and working on enhancing passenger experience. Saggaf also initiated a capacity building programme for the airside team by drafting SOPS, training and coaching, as well as initiating dedicated workshops to discuss ideas and to deploy new initiatives.
Peter has been instrumental in co-ordinating the preparation and implementation of a COVID-19 response plan for not just MBJ, but to guide the operation of all agencies operating on airport. The aim of this plan was to ensure a safe environment for staff and the travelling public; therefore, this plan was instrumental to establish consumer/travellers/public confidence and provided information and guidelines on the new protocols implemented at the airport.
Peter is well known for his expertise in investigation and aviation security. His co-operation with law enforcement stakeholders has been unrelenting in assuring the security of the airport and stakeholders alike.
While Peter is known as a firm individual that displays the outmost professionalism and integrity, he operates on the basis of equity and fairness in all matters relating to staff, clients, passengers and the general public.
Robson Freitas has developed and led the BH Airport plan for the resumption of airport operations post-COVID-19, as well as being responsible for leading the group of Directors and Managers at the airport, defining the three main pillars of recovery: Health and Safety of People, Institutional and Integrated Communication and Institutional Partners. These central pillars include ensuring hygiene and health and social distances measures for passengers, users, and the airport community, in addition to participating in strategic committees involving the public sectors to comply with regulatory rules. Freitas developed the COVID guardians programme, who were responsible in monitoring and following up on the measures already implemented for COVID-19 and advising users, employees and other people on compliance with distancing, hygiene and health measures recommended by health authorities. He also developed a COVID booklet with information and guidance for the airport community regarding good hygiene and health practices and led the beginning of the publication of a monthly newsletter with passenger curve information, allowing the planning of reopening and rehiring by commercial stores. Freitas also supported the reduction of OPEX by planning the temporary closure of areas, toilets and equipment in common use and internalising some activities.
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