Making sure your Mortgage Lender has accurate account information

[CreditDetailer]

source: http://www.ftc.gov/bcp/edu/pubs/consumer/homes/rea10.shtm

If you have ever experienced or complained about paying extra service
or late fees on your mortgage account and wondered what you can do,
well, you have rights to have your account challenged.

Be sure to keep all payment and contract records. Gather up all your
mortgage statements or go online and get a payment history.

Under RESPA, your mortgage servicer must respond promptly to written
inquiries, known as qualified written requests (see Sample Complaint
Letter to Lender). If you believe you've been charged a penalty or
late fee that you don't owe, or if you have other problems with the
servicing of your loan, contact your servicer in writing. Be sure to
include your account number and clearly explain why you believe your
account is incorrect. Your inquiry should not be just a note on the
payment coupon supplied by your servicer, but should be sent
separately to the customer service address.

Within 20 business days of receiving your inquiry, the servicer must
send you a written response acknowledging it. Within 60 business days,
the servicer either must correct your account or determine that it is
accurate. The servicer must send you a written notice of the action it
took and why, along with the name and telephone number of someone you
can contact for additional assistance.

Do not subtract any disputed amount from your mortgage payment. Some
mortgage servicers might refuse to accept what they consider to be
partial payments. They might return your check and charge you a late
fee, or claim that your mortgage is in default and start foreclosure
proceedings.

Here are free sample form templates to make a challenge to a mortgage
lender: (5 formats to choose from)
PDF: http://groups.google.com/group/creditrepairtips/web/Complaint_Letter_to_Mortgage_Lender.pdf
Word: http://groups.google.com/group/creditrepairtips/web/Complaint_Letter_to_Mortgage_Lender.doc
Rich text: http://groups.google.com/group/creditrepairtips/web/Complaint_Letter_to_Mortgage_Lender.rtf
Plain text: http://groups.google.com/group/creditrepairtips/web/Complaint_Letter_to_Mortgage_Lender.txt
Open Office: http://groups.google.com/group/creditrepairtips/web/Complaint_Letter_to_Mortgage_Lender.odt