Igcctray.exe Error

[Carlito Roby]

Butthe other administrator account on the machine didn't get the error. I opened the Intel Graphics Command Center on that other account, and had to accept a user licence there. That didn't fix the problem however.

Then I noticed that one setting was different on the different accounts, the unaffected account had Update Notifications turned off in the Intel Graphics Command Center, I turned it on and now everything seems to work on both accounts.

Try reinstalling/updating the driver of your Intel integrated graphics and its components. My First approach would be to (re-)install Intel Graphics Command Center, second approach wouldIntel Graphics Control Panel.

You get this message because somewhere on your system the igcctray.exe application (Intel Graphics Control Center) is set to auto-start when you log into Windows, and the application apparently does not exist, or at least not in the specified folder.

IGCCTray.exe is part of the Intel Graphics Experience. The executable makes sure you see the systray icon at the right bottom of your screen, near the clock. However, many users encounter an error when they start the computer:

I agree. Worked like a charm indeed. Only this is I had to google search Intel Graphics Command Center in order to get the newest link to the newest version. Uninstall the old, installed the new. Error is gone. Thanks

I have an HP Spectre x360 with a Core i7 1065G7 CPU and Iris Plus Graphics running Windows 10 Home 20H2 build 19042.685, and the IGCCTray.exe fails almost daily in the Windows Reliability Report. This has been occurring over multiple OS and driver versions, and all drivers and the OS are current. What needs to be done to get this to operate correctly?

There have been no critical events/application failures from the graphics drivers since I replaced the driver on 12/14 with the .8141 version, and this has continued following the Windows Update installation of .8280 driver on 12/19. In fact, I've only seen one critical event/application failure in the last 13 days with the startmenuexperiencehost.exe on 12/16, and that was a one time event.

Thanks for the recommendations! I attempted to follow your suggestions but encountered a few challenges along the way. Nonetheless, I was unable to remove the IGCC, remove the driver Version 27.20.100.8935, and replace it with 26.20.100.8141 through Windows update.

While I was able to download your recommended 26.20.100.7810 installation file, when I ran the exe file to install the driver, it seemed to complete but created an error log file and the .7810 driver was never installed. I tried using the HP Support Assistant to obtain the .7810 driver, but it determined that the driver I had was current.

BTW, I had installed the Intel Driver and Support Assistant shortly after receiving my system, and whenever it recommended a driver update, I checked the installed driver to determine if it was an HP specific driver. To date, all of them have been Intel rather than HP signed drivers, which is why I thought it would be reasonable to update them.

Please keep in mind that Intel Driver & Support Assistant (Intel IDSA) just announces that is a new update available based on Intel's database, so it may fail in third-party systems in the scanning or updates in third-party systems.

As of this morning, Windows Update has successfully installed Intel Corporation - Display - 27.20.100.8280 and Intel Corporation - Extension - 27.20.100.8280 without the IGCC. The HP Support Assistant has reported that both this driver and the .8141 driver were both "up to date".

The last IGCCTray failure was on 12/14, at which time I uninstalled the IGCCTray and the associated driver and installed the .8141 driver. Windows Update then installed the .8280 on 12/19, and I have not experienced a graphics driver related failure since installing the .8141 driver on the 14th, so it looks like things are now stable. Let's keep the thread open for another week and I'll provide a final update.

Intel does not verify all solutions, including but not limited to any file transfers that may appear in this community. Accordingly, Intel disclaims all express and implied warranties, including without limitation, the implied warranties of merchantability, fitness for a particular purpose, and non-infringement, as well as any warranty arising from course of performance, course of dealing, or usage in trade.

One being the Malwarebytes program is crashing. It may just need a clean removal and reinstall, but it could be that your Norton antivirus might be stepping on it and need exclusions setup in both programs.

As soon as Windows finished reinstalling, I uninstalled Norton and as many other preinstalled programs as I could, then ran adwcleaner to clean up the rest. I'm guessing it left some remnants. How would I clean up the scheduled tasks? In the past I just used ccleaner but I've heard that software has been compromised.

NOTICE: This script was written specifically for this user, for use on this particular machine. Running this on another machine may cause damage to your operating system that cannot be undone.

Run FRST or FRST64 and press the Fix button just once and wait.

If the tool needs a restart please make sure you let the system restart normally and let the tool complete its run after restart.

The tool will make a log on the Desktop (Fixlog.txt) or wherever you ran FRST from. Please attach or post it to your next reply.

NOTE-1: This fix will run a scan to check that all Microsoft operating system files are valid and not corrupt and attempt to correct any invalid files. It will also run a disk check on the restart to ensure disk integrity. Depending on the speed of your computer this fix may take 30 minutes or more.

NOTE-2: As part of this fix all temporary files will be removed. If you have any open web pages that have not been bookmarked please make sure you bookmark them now as all open applications will be automatically closed. Also, make sure you know the passwords for all websites as cookies will also be removed. The use of an external password manager is highly recommended instead of using your browser to store passwords.

Important: items are permanently deleted. They are not moved to quarantine. If you have any questions or concerns please ask before running this fix.

Then once the FRST64 fix has completed and restarted the computer run FRST again and click on SCAN and make sure there is a check mark in the Addition.txt check box and post back both new logs as an attachment along with the FIXLOG.txt file.

Your Intel Graphics Control Panel or Intel Graphics Command Center application has also crashed. Reinstalling it may correct that issue, or you can try a couple of reboots and make sure no new Events show up for that error anymore

This error keeps coming back too. It is from your Acer Care Center. Unless you really think you need it we can probably remove that service. Otherwise you may need to download an update from Acer to reinstall it.

IGCCTray.exe is an executable file associated with the Intel Graphics Command Center. This software is developed by Intel and is typically located in the following directory: C:\Program Files\WindowsApps\AppUp.IntelGraphicsExperience_1.100.4478.0_x64__8j3eq9eme6ctt\GCP.ML.BackgroundSysTray.

The Intel Graphics Command Center (IGCC) is a software interface that provides users with fine-tuned control over their Intel graphics hardware. It allows users to adjust color settings, display configurations, and 3D settings, among other features. It's designed to provide an intuitive and user-friendly way to manage and adjust Intel graphics settings to achieve the best balance of visual quality and performance.

The IGCCTray.exe is needed if you frequently adjust your Intel graphics settings or if you're a gamer or professional who needs to optimize graphics performance for specific applications. If you don't use these features, the software may not be necessary. While IGCCTray.exe is generally safe, it can sometimes cause problems. These can include high CPU usage, application errors, and possible virus infection. If you experience these issues, it may be advisable to remove or disable the software.

Important: Some malware camouflages itself as IGCCTray.exe, particularly when located in the C:\Windows or C:\Windows\System32 folder. Therefore, you should check the IGCCTray.exe process on your PC to see if it is a threat. We recommend Security Task Manager for verifying your computer's security. This was one of the Top Download Picks of The Washington Post and PC World.

A clean and tidy computer is the key requirement for avoiding problems with IGCCTray. This means running a scan for malware, cleaning your hard drive using 1cleanmgr and 2sfc /scannow, 3uninstalling programs that you no longer need, checking for Autostart programs (using 4msconfig) and enabling Windows' 5Automatic Update. Always remember to perform periodic backups, or at least to set restore points.

Should you experience an actual problem, try to recall the last thing you did, or the last thing you installed before the problem appeared for the first time. Use the 6resmon command to identify the processes that are causing your problem. Even for serious problems, rather than reinstalling Windows, you are better off repairing of your installation or, for Windows 8 and later versions, executing the 7DISM.exe /Online /Cleanup-image /Restorehealth command. This allows you to repair the operating system without losing data.

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