When logged int Netflix:
[1] After selection loading never completes.
[2] During playing of a selection playing stops and attempts to load and never starts again.
[3] When trying to select, changing selection takes > 30s.
[4] Unable to change selections.
Before proceeding, may we know if this is the only channel affected by this? If so, are there any error messages prompted on your screen? Since you've performed all the possible troubleshooting steps provided on this thread, we highly suggest reaching out to the channel provider themselves (Netflix Support) for further assistance and clarification, as they are the ones who provided and maintained their channel on the Roku streaming platform. Their channel may need an update from them.
Could you please specify if this issue is only with a particular channel or specific content? We suggest trying a system restart by going to Settings > System > Power > System restart to see if that resolves the issue. If it doesn't, we recommend following the troubleshooting steps provided in this support article on how to resolve a channel playback issue.
May we know what troubleshooting steps you have taken so far? Also, when did you start seeing this issue? Alternatively, upon exhausting the provided fixes, were you able to communicate with the channel provider to inquire further and ask for additional troubleshooting steps? If so, what were your findings?
Following up on this as well... let's see if I can be relatively organized and systematic in how I describe the issue and steps already taken (although assume anything basic like remove/reload app was tried ages ago).
My Netflix "jams up" for lack of a better term, like others in this thread. Mine manifests as such: starting most any program on Netflix will begin for a short period of time, within 30 seconds, the show will start lagging, the audio will drop out (captions will keep running for a bit), then it'll buffer and eventually overload and the app will reset, or it'll just overload and I'll manually have to press the home button a few times for it to "crash" the Netflix app. Immediately going back into Netflix and trying again, yields the same result. Waiting until later, usually yields the same result.
2) I have four active Roku devices two stream bars, one stick, and this TCL/Roku TV. The only device where this is an issue is the TCL/Roku TV. I have not contacted Netflix as this issue does not appear to be any other devices. Just one specific piece of hardware, this TCL/Roku TV.
A simple search of this thread, and then this forum, shows there's no lack of "Netflix and Roku" issues. Is Roku currently acknowledging the volume of recurring/similar issues? Is Roku currently working on fixing this issue?
I have been trying to configure filtering rules to allow netflix streaming but for some reason I cannot get it to work. I have managed to get streaming to work for a little bit but then it fails. Is this an issue with the current UTM version or am I missing something? Are there specific entries that I should be using that are missed in my config?
These are my entries:
^https?://([A-Za-z0-9.-]*\.)?ne?t?fli?x(imgextvideo)?\.(comnet)/
^https?://[\d+(\.\d+)3/]*/[0-9]8\.ism
^https?://([A-Za-z0-9.-]*\.)?netflix-*\.vo\.llnwd\.net
^https?://[\d+(\.\d+)3/]*/[0-9]9\.ism
^https?://[\d+(\.\d+)3/]*/[0-9]10\.ism
^ *.netflix.com/.*
^http.*?o=.*v=[0-9]&e=[0-9]10&t=.*$
Sorry, I don't think the folks that contributed to that thread on Astaro.org will re-create it here. If you're lucky, you might get what you need with a google on site:astaro.org netflix.
Hello EarlMatthew,
Not specific to Roku, but I had an extremely similar problem with netflix and my appletv, and the playstation store. The resolution was to add the device to the "Transparent Mode Skiplist". Basically you do the following. If you haven't already, create an object for your roku. Then add it to the skiplist at this location:
Web Protection> Filtering Options> Misc Tab> Scroll down to "Transparent Mode Skiplist"
Skipping: Authentication / Block by download size / Antivirus / Extension blocking / MIME type blocking / URL Filter / Content Removal / SSL scanning / Certificate trust check / Certificate date check / Do not display download/scan progress page
I agree with PaulArneson and apijnappels. "Transparent Mode Skiplist" is the only way unless you are some sort of Regex guru. Perhaps someone else could explain it to me more clearly but I have always added them to both the source and destination boxes. Another trick is, I don't know why but the inclination is to have the box "Allow HTTP/S traffic for listed hosts/nets" checked. In my experience however it needs to be unchecked for any of this to work.
PaulArnesons fix worked for me. My LGTV and Xbox One was having problems with Netflix, Vudu, etc. Once I gave them a static IP and then added them to the transparent mode exclusions....they worked fine.
Hi,
I was pleasantly surprised to find that netflix is in Ecuador! I knew they where expanding and it was only a matter of time but they are already here and the selection is almost better (in terms of quality if not quantity) than back home. Has anyone else tried it? If so, has anyone brought a Roku box with them and had it work? I"m thinking of gifting one to my in-laws but i'm not sure if it'll work.
I don't see why it wouldn't but i figured i'd enquire with those who've been here a while.
P.S.
does anyone use a vpn service to access American Media Services (such as hulu or nfl.sunday ticket online)while living here?
Mark
We used Roku and Netflix without a hitch for 5 weeks, then upgraded our internet to a faster speed and wouldn't you know it, we lost the ability to watch the tv series in Netflix. We have ordered a VPN router to use with our VPN service and were told by Netf;ix support that this would fix our issue. (We can still watch movies as is now, but I guess licensing agreements prohibit the tv series). All in all.....very happy with ROKU 3 ...in fact cant wait to get router from Flashrouters.com so we can watch HuluPlus!
Scott,
I am also in Cuenca, and never had an issue with receiving the full services of Netflix. Hmmmm? Another conundrum. I watch the series with no problem. I also recently got a VPN, but was watching Breaking Bad before I set up the VPN. Go figger.
You can skip the VPN and retain a faster speed by using a DNS proxy service. It can be used with most devices like Roku and Apple TV. You just manually change your DNS server to the server provided by the SP.
Check out acevpn.com.... There are others too. Works with Hulu, Netflix and countless other providers around the globe.
And NFL GamePass too
I am in the process of testing a vpn router for an ex neighbor who recently purchased a Roku and supposedly they have been limited to what they can watch in some cases.
Well, I know I have heard from time to time that expats are unable to watch Netflix here. So I signed up for a Netflix account tonight and was able to stream movies to my computer without having the VPN router turned on. I asked why?
Well I was reading an article where this was stated:
So it seems that if you signed up in the states your account may not work here, but if you signed up here there is no problem streaming movies using Netflix.
On the otherhand, I could NOT watch a movie on Hulu.com without having the VPN router turned on.
Finally, I should mention I am seeing about a 33 percent reduction in my bandwidth when I have the VPN router turned on, using the vpnSTRONG service. It sort of depends what servers you connect to in the U.S., but I have experienced no less that a 33 percent hit and sometimes as much as 80% with other servers.
I may try the private Internet Access vpn service next, which is about half of the annual subscription price of the strongVPN service.
P.S.
I have noticed with the STrongVPN service that my bandwidth is much improved if I use the client software that I can install on my PC in lieu of using the VPN router. I think for many people having a VPN router in overkill since you can simply connect your laptop to the tv. HOwever, with the ROKU device you have to have the VPN router to get certain content, since there is no VPN client software integrated into the device.
You know, I researched that option a little bit the other day and it looks like it may be the way to go in many cases. While maybe I need to look it over again, I got the impression that I needed to configure each indiviual device or computer for this to work. You cannot configure a ROKU to use an alternative DNS server, hence the need for a VPN router. Do you disagree?
PROXYDNS WAS INITIALLY CREATED FOCUSED ON ROKU, A DEVICE THAT DOESN'T ALLOW ANY NETWORK CONFIGURATION, SO ALL THE CONFIG MUST BE MADE ON THE WIFI ROUTER OF YOUR NETWORK.
IN ORDER TO MAKE IT WORK, PLEASE REFER TO: ROUTERS SETUP
Well that was easy. It took 3 minutes to configure. It has no impact on my bandwidth, unlike the VPN solutions I tested. This service costs only $35 a year, although there may alternatives cheaper that I have yet to find.
I donŽt why the so called "Technology Consultants" in Cuenca are pushing VPN routers, unless they simply donŽt know about this alternative approach.
Thanks USMC_MV
Well, I am referring to the Gringos who sell their services as "Technology Experts" in Cuenca. While there are additional benefits to VPN, 99% of the expats who have implemented one of these things does so to watch movies and listen to Pandora.
There still may be an instance where a person in Cuenca may need a U.S. IP address to do some transaction. In such a case, there are free proxy or VPN options available that somebody can turn on and off as needed from their computer. There is no reason to invest in a vpn router in my opinion.