Have my many request for Tech Support on a Totally Non-Working
RedChair Software Product as well as my several Feedback messages
cause any time to be spent on your end: Or are all Tech Support and
Feed Back message just Never read?
Probably just gives you a good laugh know people send you their money
and you have to only put out bad code for the download.
:
Jake mentioned in the notmad forum that he had some response from them
a while back. I sent of another email on the 7th of this month and got
a reply today with a code which appears to work. Now waiting for
activation email, so keeping fingers crossed.
Seems they went a little haywire, perhaps they are back as they used
to be. One can only hope.
I do wish I had their telephone number though when I was trying to get
my second jb3 connected.
Please remove obvious from email address if emailing.
I had to stop using their product (and I had a universal also) because it
was causing XP to hang left and right... and in other apps, like it was
constantly trying to search drives and would just hang Windows Explorer. All
those probs ended once I removed the app. In the early days, I got great
support from them, but haven't heard anything from them when I've asked for
tech support. It's too bad because I would rather use their product for
synching my music and creating playlists.
Anyone know if the XP version works these days? Has it ever worked on Vista?
Just tried now and appears to work fine. I'm copying from my network
drive to the unit no problems.
It is a shame as I have become used to the s/w, hence buying the
universal edition. I must admit I called them a few names, and it is a
wonder that they even mailed me back this time (I hate getting ripped
off), but I've still to receive the activation email. So I will just
have to wait and see. :-)
Please remove obvious from email address if emailing.
I've been running it on XPP for a couple years. No problems unless I
cause them.
NJB1, NJB2, NJB3, Zen, MuVo²...
What did I pay, $25.00 five years ago for the universal?
I figure I got my money's worth out of it.
iirc, the last couple upgrades I've gone to the site, logged in, and
grabbed the activations from my account. No more waiting for emails.
I contacted them again, and got a new code, which resulted in a new
act code which got my second jb3 connected. So I a one happy bunny.
I suggest anyone with problesm try again, maybe they have turned a
corner, you never know. I *might* start recommending them again if I
hear good reports.