Digi Print Zambia

[Carlito Austin]

LeadingZambian print solutions provider DIGIprint has further enhanced its value proposition by investing in the necessary skills and processes to achieve Xerox Managed Print Services (MPS) accreditation. The certification is provided by Xerox Middle East and Africa and the process is facilitated by Bytes Document Solutions (BDS), the largest Xerox distributor globally, which operates in 26 African countries.

BDS MPS manager James Kelly says the Xerox MPS accreditation process is strictly controlled to ensure qualifying partners have the correct skillsets, the robust processes and a commitment to consistent service delivery that helps make the Xerox MPS value proposition the strongest the world over. "By completing the accreditation, DIGIprint has demonstrated its ability to deliver MPS for its clients in the Zambian market in the same manner it would be delivered anywhere in the world," he notes.

Xerox MPS can help reduce print-related expenditure substantially, freeing up resources by reducing pressure on the IT helpdesk and helping to improve overall efficiency and effectiveness of print and print processes. Xerox has the most mature MPS offering and leads the way globally, with recognition from Forrester, Gartner and IDC. With an ever-evolving MPS offering, Xerox is finding new ways to not only help organisations print for less, but to help them print less and move into a digital world.

DIGIprint managing director Christos Diakosavas says the company committed to Xerox document solutions in 2012, and has steadily worked on its implementation of MPS. "As demand for MPS grew, we've increased our technical staff complement and invested in rigorous training in Johannesburg to meet the certification requirements."

He says growing demand is natural for the solution, as MPS is demonstrably more efficient, particularly when implemented in its entirety with both proactive and reactive monitoring. "Through the hard work of our technical team and the foresight and dedication of our sales team, we have now achieved accreditation and successfully rolled out Xerox MPS for our Zambian clients. In an expanding market like ours, efficiency is very important, and so I can only see the demand for MPS growing."

BDS regional manager Olivier Merven says BDS has worked closely with DIGIprint to support its achievement of the accreditation, and is further assisting in taking the Xerox MPS solution to market, including an event held in Lusaka in September to drive customer education. "The event was attended by around 30 of the who's who of Zambian enterprise, confirming interest in a solution that saves money and drives business efficiency," he notes.

With Xerox rated as the global leader in MPS, he says the increased accessibility of the service to African businesses will help drive international competitiveness. "Customers no longer want to just buy a printer and consumables, they want experts to manage their entire document infrastructure, provide proactive services and help them transition to the digital world. With its global experience and lengthy track record, Xerox is best placed to deliver," Merven concludes

Bytes Document Solutions, a division of the Bytes Technology Group, is Africa's leading document management technology and solutions company, offering a comprehensive range of products and services through two independent business units: Xerox and NOR Paper. A wholly owned division of JSE-listed Altron, Bytes Document Solutions is the authorised Xerox distributor in 26 sub-Saharan countries, and has an annual turnover of more than R2 billion. In 2014, the company celebrated two important milestones: Xerox's 50th year in South Africa, as well as the invention of xerography, the basis of the most widely used document copying machines, which was developed by Xerox 75 years ago. www.xerox.co.za

With only a few years of existence, Digiprint Zambia has increased its market share through its A-grade quality digital prints, making it a household name. This has given the company the competitive edge needed to dominate the digital printing market.

Digiprint's print process innovation involves the use of future-focused Xerox print technology which can manage all the printing and copying needs of an organisation, along with professionally trained staff dedicated to the digital print industry and the client's satisfaction.

A wide variety of specialist printing services to meet all your business and personal requirements. Listed below are the common ones, but if you have any specialist enquiries, the company is ready to help.

Digiprint Zambia is a multi-media design and marketing company that provides high quality graphic design services. The company takes pride in giving its customers the very best possible solutions for custom design and marketing plans.

Digiprint delivers an outstanding service with exceptional end results. Whether it is a logo, business card or poster, count on Digiprint for the highest quality designs services. The company works quickly and efficiently, responding to your enquiries in the shortest time possible and providing you a fast turnaround from start to finish.

Our success has come from consistent delivery of superior printed materials, print process innovation, use of future-focused print technology, and an impressive staff that are dedicated to the digital print industry and the clients that we support.

We are a dynamic, innovative and uncompromising digital printing company based in Zambia. State of the art Xerox production printing equipment, combined with our well qualified and passionate team, ensure that we deliver the best for all professional, personal and corporate print solutions expectations. Digiprint are the Exclusive Authorised Distributors for Xerox in Zambia, specialising in a wide range of high quality Xerox office and production printing and copying equipment. We are the unique answer for all digital print demands from image quality to productivity and finishing. Let Digiprint help you create a system that meets all your digital print requirements and more. We pride ourselves on our dedication to our customers, their needs, and the finished product! To give our clients the very best by consistently providing innovative products and efficient delivery of service. To be the top digital printing and Xerox distribution company in Zambia.

The initiative is supported by Bytes Document Solutions (BDS), the authorised Xerox distributor in 26 sub-Saharan countries and part of the Telecommunications, Multi-Media and Information Technology (TMT) organisation of Altron, the parent holding company.

DIGIprint MD Christos Diakosavas says the local demand for printing is high, particularly within the area of digital printing, and competition is fierce. "The digital printing sector has proven to be competitive. We are confident in Xerox as a brand and expect to become a competitive presence in the local printing market."

Olivier Merven regional manager - Africa operations at BDS, said, "DIGIprint has an exemplary track record in delivering customer-centric solutions throughout Zambia. The new showroom and service centre is a natural extension of this effort, and lays yet another foundation for expanding the Xerox experience in the region."

DIGIprint has been recognised by BDS as the Xerox Africa Operations Distributor of the Year in 2014, and praised for the broad range of services it offers with the Xerox brand for companies across the Zambian business spectrum.

"We deliver solutions ranging from all-in-one colour machines for small business, networkable A3 work centres for medium-size operations, and production digital presses for big business or professional printers," he says.

"To do so, we have consistently added to our skilled workforce, with a special focus on training and development so our people can deliver the consistently high level of service our customers expect."

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