Hi Darryl
Your LDAP user does not have sites nor roles/rights because of mapping between LDAP groups (or attributes used as crafter groups) and Crafter Studio groups. It is either not configured properly or there is no mapping (your LDAP groups are not used for Crafter Studio)
You can solve this mapping with one of 2 options:
1) Configure properly mapping between LDAP groups and Crafter Studio groups or add Crafter Studio groups to LDAP as new attributes
Group mapping configuration example:
# LDAP groups attribute
groupNameLdapAttribute: crafterGroup
# LDAP groups attribute name regex
groupNameLdapAttributeRegex: .*
# LDAP groups attribute match index
groupNameLdapAttributeMatchIndex: 0
2) You can manually add your user to any existing Crafter Studio groups and it will get access to sites accordingly. To do so you need to login as default (built-in) system administrator user (or any other system administrator user if you added some more)
Regards,
Dejan Brkic