News From CPSC: NZXT Recalls H1 Computer Cases Due to Fire Hazard Announced February 12, 2021

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U.S. Consumer Product Safety Commission
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1. NZXT Recalls H1 Computer Cases Due to Fire Hazard: https://www.cpsc.gov/Recalls/2021/NZXT-Recalls-H1-Computer-Cases-Due-to-Fire-Hazard 

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1. NZXT Recalls H1 Computer Cases Due to Fire Hazard:

Recall Date: February 12, 2021

Recall Number: 21-078

 

Recall Summary

 

Name of product:

NZXT H1 computer cases

Hazard:

Metal screws that attach the PCIe riser assembly to the chassis can cause a short in the printed circuit board and overheating, posing a fire hazard due to the circuit board’s design.

Remedy:

Repair

Consumers should immediately stop using the recalled computer cases and contact NZXT for a free repair kit.

Consumer Contact: 

NZXT toll-free at 888-965-5520 from 8 a.m. to 6 p.m. PT Monday through Friday, by email at h1su...@nzxt.com, or online at https://info.nzxt.com/h1-recall/ or www.nzxt.com and click on “Contact” then “Customer Support” for more information.

 

Pictures available here: https://www.cpsc.gov/Recalls/2021/NZXT-Recalls-H1-Computer-Cases-Due-to-Fire-Hazard 

 

Recall Details

 

Units: 

About 32,000 (In addition, about 1,024 were sold in Canada)

 

Description:

This recall involves NZXT H1 computer cases with model numbers CA-H16WR-W1 (matte white) and CA-H16WR-B1 (matte black) and serial numbers 1200233400001 to 1203962204202, 00648999610844189725 to 00648999610844206361, and 0120AC00100001 to 01211C01900285.  The computer cases have a black tempered glass front with the NZXT brand name at the bottom.  The model number and serial number are located on the bottom of the case. 

 

Incidents/Injuries:

NZXT has received 11 reports of circuit boards overheating or catching fire worldwide, six of which occurred in the U.S.  No injuries have been reported.

Sold At:

Online at www.NZXT.com and in electronic stores nationwide from February 2020 through February 2021 for about $350.

Importer(s):

NZXT Inc., of City of Industry, Calif.

Manufactured In:

China

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The U.S. Consumer Product Safety Commission (CPSC) is still interested in receiving incident or injury reports that are either directly related to a product recall or involve a different hazard with the same product. Please tell us about your experience with the product on SaferProducts.gov.

 

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