[COWTACULAR] Cowtacular version 0.49 has been released

[Chris VanHorn]

Hi!

I've just put the latest version of Cowtacular up on the web. Visit
http://www.cowtacular.com to download it and for more information.
There are a few new features and a bunch of bug fixes. Please let me
know what you think and if you find any problems. Thanks!

- Chris

Version 0.49 - 4/21/2010
- rep-template.php has been renamed to rep-template.html
- help-template.php has been renamed to help-template.html
- Templates can no longer contain any php code and must use a
%variables% based syntax. This allows us the facilitate the upload
of templates into the system safely from a web interface.
- Corrected a problem where new device records were created when a
device name was changed instead of updating the current record.
- Ticket usage report date range was not working properly.
- Search defaults to descending order on last update field
- User cache values updated when user changes them on ticket
submission.
- Downloading of attachments works properly from the submitter's
ticket history screen.
- Emails and pages are now sent to reps when a ticket is created
from the admin console.
- Rep option to be notified if one of your tickets is updated by
someone other than yourself.
- Rep notification options now include settings for during and
outside of business hours
- The background processing (sending email, checking email,
archiving tickets, etc) will now take place one of three ways:
* It can be called with a cron job to
scripts/backgroundprocess.php
* It can be called via the API from an external source or using
wget
* If it has not been called one of the previous ways within 15
minutes, it will be run after each rep.php, help.php or
api.php call.
It is suggested that one of the first two methods be employed
to
improve the performance for the user.
- Sorting is now working on the dashboard.
- Rep and Help templates can be modified from the Admin menus.
- Introduced a method to bypass the 3rd party login on the rep.php
pages. http://url.com/rep.php?SKIP3RDPARTY=1
- POP email checking always deletes all email on the mail server
after check.
- Reps can now set how many hours till tickets are marked as stale
in their My Tickets queue.
- Increased the machine name and serial number fields for devices to
50 characters.
- The machine name and serial number fields for devices can only
contain the following: A-Z, 0-9, -
- Quick search now properly searches by IP address
- Fixed the auto refresh - it was not working properly
- There is a separate template for authentication steps. Makes
things a little cleaner during login.

--
You received this message because you are subscribed to the Google
Groups "cowtacular" group.
To post to this group, send email to cowta...@googlegroups.com
To unsubscribe from this group, send email to
cowtacular+...@googlegroups.com
For more options, visit this group at
http://groups.google.com/group/cowtacular?hl=en