most tools on the market claim that they put the focus on the community and member experience, but this aspect of the flexible workspace management platforms still hasn't made significant progress beyond the marketing slogans.
Most of the current platforms do a good job in automating your day-to-day tasks and also reducing the operational hassle around billing / invoicing / membership management, etc.
I'm happy to hear that you are looking member experience and community engagement. As far as I'm concerned the competition in the flexible workspace industry is picking up speed and those two things can be a real differentiator.
Talking about member experience and community engagement, I would suggest looking at the following:
- Member experience - based on my experience the most frustrating part of moving to a new coworking space is the onboarding process and some minor day to day pains that can ruin the overall impression of your members about the space. Thus I believe a great way to improve this experience is by making it as hassle-free as possible. One way to do that is through automation - provide automated door access, provide internet access with member login details & also use it for automatic check-in in the space.
Also, make sure that there is an intuitive members portal that can allow members to self-service themselves as much as possible - checking out events, reporting issues, booking meetings rooms, finding other members & companies in the space, online checkout for services and membership plans, etc. If possible also provide them with a native mobile app that they can use for easy access to any of the self-service functions.
- Focus on community - a first step in the creation of a vibrant community would be to make sure that people communicate with each other and have the chance to mingle with colleagues from other companies. Over here you can look for integrated event management, integration with external calendars, intuitive members directory with interactive profiles, ability to send messages to everybody announcing events/new services/new discounts/extras, etc.
In terms of attracting new members. If you invest in some of the activities mentioned above you should definitely receive positive feedback from your current members which will inevitably lead to good rep and more new members.
In regards to some of the options, you have mentioned - Nexudus have a pretty rich feature set that will probably cover some of the things that I mentioned above. However, some users find the interface a bit overwhelming, thus I'm not certain if newly created spaces can take full benefit of all the functionality. I cannot comment on Proximity Space since I haven't used them. If you are looking at other alternatives that provide all essential functionality + white-labeling and multi-location support feel free to check out https://officernd.com/
I hope this helps you out.
Full disclosure: I'm part of the OfficeR&D team.