SuperTRev: I can see that you contacted support about this August 19th 2021 @ 12:32 GMT, got an initial response from 1st line support 15 minutes later saying that it had been passed up to second line support, who contacted you on August 20th @ 08:07 GMT with a couple of suggestions to fix your issue and requesting some diagnostic information from you if those suggestions didn't help, to try to get an idea of what might have been been going wrong on your computer.
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Yes I'm running the 2NFF active license. Checked the program files and the 64 bit version is set to run as administrator, and the box is greyed out. 32 bit version wasn't set to run as admin. I enabled it, but the about screen says I'm running the 64 bit version anyway.
The issue with opening up firewall permissions, is I have them blocked for a reason. It's not worth it to allow microsoft's electric eye to shine its pale malevolent glow on me, just for a simple updater tool.
I've been a loyal CCleaner user for years. Never had any problems so I wanted to buy the product. Signed up for the trial, ran the driver updater, trusted it to update the correct drivers, and suddenly my computer would only restart to blue screen. System restore points wouldn't work either.
I fixed this by restarting in safe mode with networking, opening CCleaner, going to driver updater again, "fix this problem", only to find CCleaner can only restore drivers it originally installed... So the advice on their website did not help me one bit.
Next, I went to the windows search bar and typed recovery, found system restore, and that's where I'm at. Last night the system could not restore from command prompt, but hopefully it can restore from safe mode since I got it to reboot.
CCleaner, remove the genius that developed the driver updater and instead have him at the ready to "chat now" with working chat now option so toy can help your users with this? This could sink your company. It's costing your basic PC user a lot of money to FIX YOUR PROBLEM.
Bruh all you had to do is temporarily boot into "Disable Driver Signature Enforcement" mode and see IF it boots, if it does then test audio, then try a normal reboot, if it BSODs then just reboot back into "Disable Driver Signature Enforcement" and revert the Realtek driver to the previous version or simply uninstall it entirely, this isn't Piriforms problem your PC crashed because windows apparently didn't want to boot the machine with a new Realtek driver that hasn't gotten approved by microsoft yet, that's literally WHY your pc would refuse to boot (unless via disable driver verification mode).
This driver RTKVHD64.sys causes so many BSOD's for so many people all the time, this has nothing to do with Piriforms product and what it does, next time maybe go search up google about exactly what driver it is, why it crashed and what to do rather than post on the forums saying "DO NOT USE" and scaring people for no reason.
I just updated my drivers, which included Realtek audio as well (yes, RTKVHD64.sys driver is a part of the update) and rebooted just fine. Some people get boned by it, some do not, it's just down to luck and your pc model and age, blame Realtek
bulls**t, see my reply above to the other user, that Realtek driver is always causing problems for people, this isn't a fatal problem done by Ccleaner, all you had to do is boot in "Disable Driver Signature Enforcement" and see IF it does boot and you do have audio, after that a normal reboot should work, if not reboot in that same mode and uninstall the damn drivers and let windows reinstall them instead, it'll be an slightly older version but it'll be a verified by microsoft one so.
The same happened to me. After using CCleaner's Driver Updater, many programs became disfunctional, all 4 USP ports stopped working, a sheer nightmare. It seems I have spend hundreds of pounds to buy a replacement laptop. I employ a real expert for help in this matter - and all he could finally recommend is to re-install Windows 10 from scratch. The latest version is to come out 0n November 10, 2021.
I've been a fan of CCleaner for many years. I had an older version and everything was working fine. I bought the new update 2 days ago to clean my new i9... I ran the drivers updater.... My Windows crashed beyond repair.
currently facing this issue as well but don't even have the luxury of booting into any of the safe modes cus they're all BSOD as well. so disappointing and time consuming. at risk of forking out my own money just to fix this to retrieve my data since not all of them are backed up, seeing that a reinstall is the only way. bit wild how a singular software can affect the operation of a whole system..
Driver Booster will quickly spot broken and outdated drivers and finds the exact up-to-date match for the system and devices. The driver database supports more than 6.5 million devices & drivers from 1200+ major brands. Besides, driver sources are all officially from the original hardware manufacturers and have passed the Microsoft WHQL test and IObit test.
Driver issues will bring painful inconveniences to your life. Crashing, freezing, no sound, keyboard stuck, or frequent network drops, you name it. Driver booster provides free built-in tools to resolve these common Windows issues such as sound, video, graphic, and Wi-Fi connectivity issues once and for all, as well as speed up browsing and downloading for smoother system performance.
Driver Booster provides a safe and stable display driver uninstaller to completely uninstall AMD/NVIDIA/INTEL graphics card drivers, and remove all traces of display driver leftovers. If you want entirely new driver installation, delete drivers that are causing issues, or upgrade GPU from AMD to Nvidia, this driver removal is a must-have.
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I always keep it running while playing because of its "Game Boost" feature, which actually helps in performance, mainly so that your computer focuses its resources on the game you're playing. It's also useful for updating your drivers every few weeks, which you could do manually, but why would you?
I currently utilize a scheduled task to run ccleaner and have a custom ccleaner.ini built. What I cannot figure out is how to disable the driver updater feature in the ccleaner.ini file. Does anyone have any information regarding this? I do not want the driver updater to run at all, it continues to update my laptop display drivers on two of my gaming machines and messes up the nvidia drivers that auto switch my display from intel to nvidia. I have tried to open the program and unselect drivers but it doesn't seem to hold, so I am just looking to disable this feature all together and be done with this headache.
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