I was wondering if TeamViewer uses certificate pinning so I tried to decrypt it. I've set a simple decrypt rule to decrypt everything from one IP going to internet. But the rule doesn't seem to work for TeamViewer. All SSL sessions are decrypted but teamviewer-base isn't. I've also tried sharing file over it and I didn't see it in data log, also application didn't change to teamviewer-sharing. So I'm pretty sure TeamViewer didn't get decrypted while other SSL sessions did.
In our office we have some computer (windows pc) connecting on the same network. Now there is a new one but the remote speed via teamviewer is really a mess (but only when connecting from outside the office e.g. homeoffice). Remote this client is not really possible because it takes some seconds to refresh the remote screen, sometimes it freezes.
I appear to have hijacked this thread, but since i've led you all up a garden path, i'll take you to the end - you never know it might be related. The web app worked for me just the once. But i found the issue. I had stereoscopic 3D enabled in the nvidia graphics driver and TeamViewer clearly couldn't cope with this. All working fine now i've unticked that.
Many thanks for all your tipps. I tried many things but finally - because now we have a license and got support from Teamviewer - i was able to solve the problem. In my case i had to uninstall the Teamviewer application and i think the most important step was to delete all dependencies like registry entries and all directories name with Teamviewer (e.g. AppData\Local\Temp and AppData\Roaming\Temp).
Did you fix it? I have a similar problem. Was all working fine but one machine now not. In addition, i can remote to it fine using my laptop and a tethered phone from my house, but if i move across the city and do the same test with my laptop and tethered phone it's now as laggy as **bleep** (other machine i connect to on the same LAN works fine). Makes no sense.
Probaly not. There's a separate support system but only for licensed users. Mine also works fine from one machine to another on the same network. Am going to look at creating another account to see if that makes a difference, then other software.
The only thing i can thing of is that the speed is being slowed from my workplace by teamviewer, thought that sounds unlikely. I got a notice a couple of times about my connection not being for personal use (even though it is) a while back so guessing they capped me - though i've had that occasionally and has never been a problem. Or maybe has something to do with moving from public to private addresses at work. Either way it was all working fine after these changes at work, then just started to be unreliable months later. But it still worked fine to my other computer, which is why i'm suspicious of Teamviewer.
It does not show in the Startup Applications so I am guessing it is either hidden in the Startup applications or it is loaded by an option in a configuration file. I want to remove this automatic way of loading into memory so that it only works when I actually use teamviewer and not every time I boot the computer.
I've had this problem just now, and solved it by changing the option "[int32] Always_Online" to "0" in the file /etc/teamviewer/global.conf. Basically, what you should is to access this file with sudo privileges, and change this line:
TeamViewer can be unattended and run all the time (it can run when Windows starts), or only when a user starts it, but the safest way is for the vendor to use TeamViewer QuickSupport that gives a one time remote connection session that you mentioned. That way, you can keep the full TeamViewer product off of your network.
Give solutions to what they are asking for, absolutely, but do it 100% on your terms. I work with organizations that use secure 3rd party solutions to allow contractors access to specific machines (both end-user boxes and servers), and from what I recall, 99% of them are on-demand.
We have suppliers who use TeamViewer to access equipment they have supplied. As has previously been stated, we use the code and password method but also block TeamViewer at the firewall and unblock it when required. This way we have control over when they access etc.
Personally tell them you will only teamviewer when you use quick support and will not install the client software on any pc, at least then you control when it runs and thtey can still use teamviewer.
Works both ways.
Or other option assuming windows 10 pcs, i actually find quick assist works fine for receiving access ad-hoc.
If it is a one time thing then use TeamViewer QuickSupport. If it is unattended access, and you trust these people, then you can set it to start with Windows, do not allow it to be turned off, and increase the password length to 10 characters. You can also set a strong static password for them.
I have installed Teamviewer QS in our Citrix envoritment. I launch it, then i can see id and password. If i try to connect to Virtual Desktop through teamviewer from a local client, it try very fast and then close connection. I do not get any help in the event viewer on server/local client.
Today my Dad and I fell for the infamous "Teamviewer scam." We were trying to fix our NETGEAR wireless extender, and instead of mywifiext.net, Dad tripped across mywifiextnet.com. Both of us let our computers get accessed for probably a half hour or so (his is a Windows, and mine is a Mac running Mavericks), and I just want to make sure I'm taking all steps necessary to get rid of anything that might have put on my computer.
I changed all financial-related passwords (Paypal, bank account, Amazon account, iTunes, etc.) and decided to just go whole-hog and do a 7-pass Erase on my whole system (I will also be calling my bank in the morning for a new debit card and to set up fraud alert, since my info has been accessed before, and I'll probably call to have a new credit card issued as well). I backed up a few personal files to Google Drive, but I was wondering if there was any way those files might be compromised or corrupted? I don't want to download them and have them put something into my computer.
Since my laptop is currently undergoing the Erase process, I can't check, but he ran something in Terminal. Has anyone else had this happen before? I'm not sure what he brought up, but he tried selling me on the "people are accessing your network through you clicking ads while online shopping" or something (which was about when the warning bells finally started going off; unfortunately, Dad wasn't quite so receptive to the idea of it being a scam, so we downloaded Teamviewer onto his computer as well). I'm assuming if some sort of a program was run on my laptop, the 7-pass Erase will eliminate it?
Basically, I've never run headfirst into a scam like this before, and I'm absolutely terrified. My Dad insisted he didn't give the guy any credit card information, and I think he was on the phone with the same person the entire time, but I'm worried they may have downloaded files off of my computer. Is there anything more I can do?
Also, is there anything I can tell my Dad to convince him to take some of the same steps? I don't know what he uses his laptop for, but he thinks he'll be fine just running anti-virus/anti-malware software, and I know some of those can go undetected by programs. Please help if you can!
This definitely sounds like a scam to me. These kinds of scams are a dime a dozen. Often, the scammers are just interested in getting you to pay them for services that they have scared you into paying for. Typically, they'll tell you that you have malware or are being hacked, and they can "fix" it if you pay for a service plan.
There's no way of knowing, of course, whether the remote access you gave them might have been abused to install malware. It's a possibility, and the chances of that happening are hard to guess. So you've taken the right steps by erasing the hard drive, though note that the 7-pass erase is completely unnecessary. A simple erase would have done just as well.
More important is how you get back up and running. You cannot simply restore everything from your backups, as that may restore any hacks or malicious software as well. You should reinstall all apps from scratch, and should restore only documents (no settings files, system files, apps, etc) from your backups.
Let your dad know that there is no anti-virus software on the planet that can protect him against malicious software installed by someone with remote (or physical) access to his computer. If malicious software was installed, it may not actually be malware - it could be legit software being used for malicious purposes, or could even be changes made to the system's configuration to open a backdoor. These things cannot be detected by anti-virus software. It may very well not be necessary, but to be safe, he should do the same - erase his hard drive and reinstall everything from scratch.
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