· Install, configure, administer & support Fatwire / IBM Web sphere application in multiple environments.
· Manage Fatwire application in standalone & clustered instances. Deploy multiple applications within the product as needed
· Manage, implement & test upgrades to the product, including impact analysis on new features, releases and patches, managing the upgrade project, including testing and production cutover.
· Work
with respective vendor support team as needed to resolve issues around
the product & applications deployed within the product.
· Work
closely with application development team in terms of rolling out
custom & business need based enhancements to the product or
application as needed.
- Review logs across the web, app and database tier and route issues back to appropriate resources for resolution.
· Schedule installations and upgrades, and maintain them in accordance with established IT policies and procedures.
· Monitor and tune the system to achieve optimum performance levels.
· Administer and maintain user access across multiple administrative interfaces for the product & application
· Keep
up to date with the latest happening’s in the relevant product space
and provide suggestions for future roadmap within the organization
· Provide
documentation support around the product & application
administration in terms of day to day maintenance, overall architecture
etc as needed.
· Provide metrics around the product / application usage based on different parameters.
· Write scripts to automate day to day tasks, configure security within the product environment as required.