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Job Title: ServiceNow Developer
Location: Charlotte, NC / Detroit, Mi (Hybrid) - Only Locals
Duration: 6 Months (Will be extended)
🔹 Position Summary
We are seeking a ServiceNow
Developer to join our ServiceNow Demand Management team. This role
bridges business needs and technical solutions—combining analytical
skills, process understanding, and platform expertise to design, build, and
deliver scalable ServiceNow solutions that align with organizational
goals.
The ideal candidate will be equally
comfortable engaging with stakeholders to define requirements and
working within ServiceNow to configure, script, and deploy enhancements.
🔹 Key Responsibilities
ServiceNow Development & Delivery
- Configure
and develop within ServiceNow (forms, workflows, business rules,
client scripts, UI policies, flow designer, integrations).
- Participate
in the design and implementation of ServiceNow modules, custom
applications, and integrations with third-party systems.
- Contribute
to solution design reviews, testing, documentation, and deployment
activities.
- Adhere
to established governance, development standards, and best practices
for the ServiceNow platform.
- Assist
in platform upgrades, instance maintenance, and quality assurance
activities.
Continuous Improvement
- Identify
opportunities to leverage ServiceNow capabilities for automation,
efficiency, and improved user experience.
- Stay
current with the ServiceNow product roadmap, releases, and emerging
features.
- Provide
input into ServiceNow roadmap planning and platform strategy.
Stakeholder Engagement
- Facilitate
workshops, demos, and user acceptance testing to ensure solutions
meet business needs.
- Support
process optimization efforts across ITSM, HRSD, CSM, and other
ServiceNow modules as needed.
- Act
as a liaison between business teams, technical teams, and platform
governance.
🔹 Required Qualifications
- Bachelor’s
degree in Information Technology, Computer Science, or related field
(or equivalent experience).
- 1
- 3 years of hands-on ServiceNow development experience (e.g., ITSM, HRSD, SecOps, or
custom applications).
- Strong
understanding of ServiceNow data models, flow designer, and
configuration options.
- Proficiency
in JavaScript, HTML, CSS, and ServiceNow’s scripting APIs.
- Ability
to create detailed technical documentation, solution designs, and test
scripts.
- Strong
problem-solving ability and a proactive, collaborative approach.
🔹 Preferred Qualifications
- ServiceNow
Certified System Administrator (CSA); additional certifications (CIS – ITSM, HRSD,
CSM, App Engine) are a plus.
- Experience
with REST/SOAP integrations and Flow Designer.
- Familiarity
with CMDB, Discovery, and platform governance.
- Excellent
communication, presentation, and interpersonal skills.
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Best Regards,
Raju Karur, Technical Recruiter
1 E Uwchlan Ave, Suite 108, Exton, PA 19341
151
Yonge Street, Suite 1155, Toronto, Ontario, M5C2W7, Canada
raj...@spruceinfotech.com | www.spruceinfotech.com
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