Hiring - Manhattan Active WMS Support - Troy Michigan

[Bishwa Mahato]

Title: Manhattan Active WMS Support
Location: Troy Michigan

Key Responsibilities:
• Provide advanced (L2/L3) technical support for Manhattan Active WMS (MAWM), troubleshooting issues and resolving bugs.
• Perform MAWM configuration for bug fixes, performance tuning, updates, patches and upgrades, ensuring alignment with business needs.
• Develop automated solutions to optimize warehouse workflows such as picking and packing and identify process enhancements.
• Work closely with IT, infrastructure, ERP (e.g., SAP) and warehouse operations teams to ensure seamless system integration.
• Collaborate with Manhattan CSO and other vendors on issue resolution, platform capabilities and future enhancements.
• Adhere to IT Change Management and Governance processes.

Qualifications:
• 10+ years of experience with leading Warehouse Management Systems; Manhattan WMS and LM experience is mandatory.
• Multiple full-lifecycle implementations of Manhattan Active WMS.
• Strong understanding of end-to-end WMS process flows and cloud implementations.
• Experience designing complex WMS rules, workflows and integrations (Postman, JSON, API, GCP architecture).
• Warehouse operations domain knowledge and ability to travel up to 20%, including Mexico and Canada.
• Excellent verbal and written communication skills and the ability to handle technical assignments independently.

[Bishwa Mahato]