So I've seen this question get answered before but all those solutions were for Windows and I'm on IOS/Mac. Basically I edited a file on my iPad, saved it to the cloud. My mom made some edits to the same file on her Mac laptop, went to save it and it asked if it wanted to replace the old version. Normally the way this should work is that both the old and new edits should be saved in the new version because the old ones were already saved and on the newly edited file right? But Adobe is incompetent and it undid all my previous edits and only kept the ones she did. Is there anyway to restore this on an Apple OS?
My mom made some edits to the same file on her Mac laptop, went to save it and it asked if it wanted to replace the old version. Normally the way this should work is that both the old and new edits should be saved in the new version because the old ones were already saved and on the newly edited file right? But Adobe is incompetent and it undid all my previous edits and only kept the ones she did. Is there anyway to restore this on an Apple OS?
Ya I wanted it to replace the file with everything that was now in the
file. The version she edited had my edits so when saving that file and
replacing the old one all of that content should be in there. That's how it
works. When a video game overwrites your data with the latest save it
doesn't only include the last 10 minutes of play it includes the entire
play history. And the document cloud but when we try to look at version
history it doesn't show any. I just ended up redoing it unfortunately.
Corrina Green
President ASU Sol Singers
Secretary/Treasurer ACDA Student Chapter
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Again, Acrobat doesn't do that type of saving--at least in my experience of 27 years of usage. I strongly suspect your mom edited a local version on the hard drive and it got uploaded and replaced the cloud version. Without more information, it's difficult to say exactly what happened. Perhaps the local files were not sync'ing properly with the cloud versions.
The adobe IOS app (which contains my acrobat document cloud files) used to have an option to sort files by most recently opened, this option was moved or completely removed a year or so ago at one of the app's major updates and I cannot find it anymore. Is there still any way to find my most recently "opened" or "accessed" (not modified) files? I need to do this because sometimes I have a business meeting that I anticipate I will need to open a few files at, so I open them and review them before my meeting so that I can find them quickly during the meeting. Thanks
Actually, I just found out on my own that this is still possible, so I will post what I learned here in case someone else has the same question: On the iPad version of the Adobe Acrobat Reader Mobile App, go to "Home" (House icon on the bottom left corner, near "Files" and "Shared" and "Search"). Under Home, you can find two tabs: "Recent" and "Starrred". Under "Recent" you can find the documents in the order of most recently opened, which is exactly what I was asking for.
If this is directly related to the Adobe Reader mobile app, you have to describe more spcifics about what is going on with the Adobe Reader mobile app. Anything else that is product specific to your iOS device I recommend to get the appropriate guidance from the vendor.
the feature I am asking about was removed after the app itself was updated, not after and apple IOS update. I hate it when perfectly working apps get updated cosmetically and loose actual features, don't you?
In my case, I moved the app out of the internal storage of my mobile device and installed it in the SD Card. When I opened the app, I couldn't find anything under the "Recent" folder provided in the Welcome Screen, for example.
There is some Adobe support documentation that you can always access through the helpx files (both from the app itself or going online). But the helpx guides are geared towards basic use of the app, and other specific features that, like you said, seem to be very different between mobile device vendors.
I was creating a binder to save several different pdfs into one single file, and then I was prompted to save. However, I accidentally saved over the wrong PDF file, and I can't seem to revert back. Is there any way to revert back to the previous PDF that I saved over? I really need that file!
Windows 7 has the ability to perform incremental backups. If you've got this feature turned on, you may be able to right-click the file and choose Restore Previous Versions. If you've got an incremental backup of the file prior to overwriting it, you might be able to get it back.
I just had this happen and now adobe has a feature where you right click the file and in properties you can select "previous versions". You might be able to restore from that - mine says its on an external hard drive I back up at home so i'll try that later
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So I suppose this is probably a basic Quickbooks for Mac issue (not the online version), but I've only noticed it since I started running payroll in the last 6 months. When the payroll module generates a PDF file of some report or check stub, it throws to an older version of Acrobat. I would rather it throw to the most recent version as in the version with creative suite, but I'm a bit afraid to go monkey around with it as it seems like the previous version of Acrobat was part of the Quickbooks for Mac install.
I don't see any way in preferences to choose what application handles generated PDF files, so is there a known way to straighten that out? Or, is this issue solved by simply removing older versions of Acrobat from one's system, leaving Quickbooks to perhaps appeal to the OS to find out what application is preferred to handle PDF files, and hopefully it starts handing off to the most recent version?
So here's where I'm going to escalate this to a bug and say Quickbooks Mac desktop version is HARD LINKED to Adobe Reader, and there's little guarantee that Adobe Reader 9 will continue to run on MacOS, and indeed has various problems simply operating under MacOS Mojave (let alone Catalina...is it even 64bit?)
I archived the earlier version of Adobe Reader (and any other earlier version I had) and have only the current Acrobat product installed to handle PDF files. In any other instance, mac applications all happily hand off any generated PDF files to my one and only PDF handling product, the current release of Acrobat in the Adobe Creative Suite.
So now in following the step-by-step above, when one clicks "View & Print" in step 5, Quickbooks (again - I'm doing this in the PAYROLL module, in case THAT is where in the code this hard-link has been written in...), one is presented with the error modal dialog I've attached in an image. Any subsequent attempts to view and print after that first error present a second error dialog box indicating "there is still a file being generated...wait for that file to complete or close and refresh the module".
So there you have it. TL:dr - the payroll module in QuickBooks for Mac desktop edition is unable to generate various reports or paystubs without passing thru an old version of Adobe Reader, and appears to be hard-linked to a specific "Adobe Reader" application title rather than respecting the Finder's or the operating system's tagged application for handling PDF files. This needs to be corrected.
PS - I may be wrong, but I believe the version of Acrobat Reader (version 9.x) that's hard linked is 32bit application code and will not run at all if one updates to Catalina. Another reason to UNlink this hard link and figure out how to make the payroll module respect the OS's tagged handler for PDF files.
My 2019 Desktop Quickbooks for Mac will not let me view and print paychecks or tax forms. I just get a message that reads: Unable to find Acrobat reader; you should obtain this for best results in opening PDF files.
I have already bought and updated the latest version of Adobe Acrobat. I have cleared my history from Safari and selected Adobe as my default browser by control clicking a PDF file, all to no avail. Now what?
Hi! Thank you for your clear and thorough post. After following all the recommended actions in this thread with hopes that it would work for me where it did not for you, I still have the same problem. I am convinced you are right. I just updated to the latest version of Catalina and now I can't view or print any pdf files in payroll. I am not very computer savvy and am crying at my desk. Luckily I work from home. Quickbooks keeps giving me instructions for Windows. Ugh!
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