Urgent job opening for Senior ServiceNow ITOM & AIOps Consultant || USA, Remote

[rajat jaiswal]

Urgent job opening for Senior ServiceNow ITOM & AIOps Consultant || USA, Remote 

ServiceNow AIOps

USA, Remote

Longterm Contact

ONLY USC & GC

Payment Term: NET-60

JD

 

• Implement and configure ServiceNow AIOps, including:

• Event Management
• Health Log Analytics (HLA)
• Agent client collector implementation and Metric Intelligence (MI)
• Machine Learning–based anomaly detection

• Integrate monitoring tools (using OOTB Connector, REST API, SNMP trap, etc) into ServiceNow.
• Design AIOps architecture, data flows, dashboards, and service health models.
• Configure alert rules, correlation logic, noise reduction policies, and service impact models.
• Develop automation workflows using Flow Designer, IntegrationHub, and orchestration.
• Design ServiceNow Orchestration workflows and automation packs, and build automated remediation for common incidents
• Collaborate with Cloud, DevOps, and ITSM teams to deliver end‑to‑end solutions.
• Conduct client workshops, requirement analysis, documentation, testing, and knowledge transfer.
• Proficiency in ServiceNow scripting (JavaScript); working knowledge of Python/Shell/PowerShell.
• Solid knowledge of cloud platforms (AWS/Azure/GCP) and ITIL processes.
• Strong analytical and problem‑solving skills.
• Excellent communication and client‑facing abilities.
• ServiceNow certifications (CSA, CIS‑ITOM, CIS‑Discovery, CIS‑Event Management) good to have.

Thanks

Rajat 

Saibber

Raj...@Saibber108.com

T: 717-214-6990 ext 426 

https://www.linkedin.com/in/rajat-jaiswal-339a6763/