CRM Integration Specialist (Salesforce administrator or developer) in Madison, WI (Remote After Relocation)

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Syed Fareed

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Aug 22, 2025, 10:04:45 AM8/22/25

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CRM Integration Specialist (Salesforce administrator or developer) (12+ Years of Exp)

Madison, WI (Remote After Relocation)

6+ months contract

Top Skills (3) & Years of Experience:

Experience as a Salesforce administrator or developer in a production environment

-Experience conducting business analysis work, such as: eliciting business requirements; documenting business processes; developing and assessing business cases for change; measuring the impact of process improvements; leading or preparing change management processes

-Certification(s) in Salesforce (Administrator, Developer, or Architect)

Nice to Have:

-Experience with implementing and supporting Blackthorn Events

-Additional experience or certifications in Salesforce (particularly Business Analyst, Platform App Builder), Informatica, Design Thinking, and/or equivalent practices or methodologies

-Experience working with higher education institutions

-Familiarity with Salesforce Education Data Architecture (EDA)

Interview Process: Remote, Microsoft Teams, camera on

Onsite or Remote? Must be a WI resident or willing to relocate. This position can work 100% remote (within the state of WI).

Project Details: The CRM Integration Specialist role will build and configure a solution in one of the enterprise Salesforce instances on behalf of a specific stakeholder group, the College of Engineering. The Admin/BA will focus on implementing Blackthorn Events by determining their CRM needs, understanding pain points, and conducting extensive requirements gathering.

Additional details:

Full job description

Qualifications:

Required Qualifications:

Experience as a Salesforce administrator or developer in a production environment
Experience conducting business analysis work, such as: eliciting business requirements; documenting business processes; developing and assessing business cases for change; measuring the impact of process improvements; leading or preparing change management processes
Experience designing and implementing technology solutions to meet users' needs
Certification(s) in Salesforce (Administrator, Developer, or Architect)

In addition to required qualifications, the most qualified candidates may also have the following preferred qualifications:

Experience with implementing and supporting Blackthorn Events
Experience providing technical support to end users of software systems
Experience developing and leading technology-focused training
Additional experience or certifications in Salesforce (particularly Business Analyst, Platform App Builder), Informatica, Design Thinking, and/or equivalent practices or methodologies
Experience working with higher education institutions
Familiarity with Salesforce Education Data Architecture (EDA)

Job Summary:

UW-Madison uses Salesforce as the enterprise constituent relationship management (CRM) platform. The Enterprise CRM and Engagement Solutions (ECES) team, located centrally within the Division of Information Technology collaborates with stakeholders across campus to understand their requirements and build enterprise solutions while developing a domain-driven, integrated Salesforce rollout strategy for the entire university. This position will be doing work for the College of Engineering for a roll out of their UWEBC instance of Salesforce using Blackthorn for registrations to events for UWEBC member organization staff and extensive reporting of registrations and member organization key data.

The CRM Integration Specialist role will build and configure a solution in one of the enterprise Salesforce instances on behalf of a specific stakeholder group, the College of Engineering. The Admin/BA will focus on implementing Blackthorn Events by determining their CRM needs, understanding pain points, and conducting extensive requirements gathering.

This position will collaborate with other ECES team members in order to follow ECES development guidelines and application deployment processes as well as following University governance policies.

Education: Preferred Bachelor's Degree