Responsibilities:
• Configure Cisco Devices, SDWAN Cisco Edge Routers, Switches, and APs.
• Customer site Analysis. Visit customer location, capture, and prepare survey report on current Devices, location, status, and recommendations.
• Manage SDWAN Template, Control connection, PNP portal, BFD IPsec tunnel, SIG tunnel
• Work with remote technicians and install various network elements associated with SDWAN deployments. This can include, but is not limited to, various white box solutions (Viptela, Velocloud, Versa, etc.), vNFs (SDWAN, security, etc.), or other hardware components such as Cisco routers, Riverbed WAN Accelerators, Visual probes, LAN Switches, Wireless Netgates, LTE or Broadband modems, etc.
• Manage and control a Network build bridge required for device configuration.
• Assists in network troubleshooting and provides input for root cause analysis for network build-related issues.
• Meet and maintain a dialog with support teams and customers to support SDWAN Network projects.
• Accurate documentation of activation activities, notes, client communication, etc.
• Coordination of bridge calls, communication to engage resources, customers, and vendors to resolve issues.
• Provide support coordination, escalation, and troubleshooting assistance for SDWAN Network infrastructure, including Networking
• Troubleshoot various circuit types - Ethernet, T1/E1, T3/E3, BB, LTE
• Access MPLS backbone routers (Cisco, Juniper) and troubleshoot at various layers
• Ensure monitoring of Devices
Thanks
Saibber
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