Hi,
Please find my direct client job requirement for your consideration.
Title: Business Analyst (Education Department Experience)
Location: Raleigh, NC (Onsite) In Person Only
Duration : 12 months
Client: State of NC
(We are working with direct clients and No implementation)
Job Description:
NCDPI is seeking two experienced Business Analyst / Project Manager (BA/PM) with strong expertise in requirements elicitation, financial systems, and business process documentation.
Job Title: Business Analyst / Project Manager– Financial Systems (NC DPI)
Overview
We are seeking an experienced Business Analyst / Project Manager (BA/PM) with strong expertise in requirements elicitation, financial systems, and business process documentation. This role supports the North Carolina Department of Public Instruction (NC DPI) by partnering with finance, program, and IT teams to ensure accurate, transparent, and timely financial data management.
The ideal candidate will be skilled at facilitating discussions, clarifying requirements, and building consensus in dynamic stakeholder environments. In addition to business analysis, the role will provide project management oversight to help maintain alignment, track deliverables, and ensure successful collaboration between business stakeholders and development teams.
Key Responsibilities
Qualifications
· Preferred certifications: PMI-PBA (Professional in Business Analysis), PMP (Project Management Professional), AgileBA, or equivalent.
Preferred Skills
Skill |
Required / Desired |
Amount |
of Experience |
Experience as a Business Analyst or hybrid BA/PM, preferably in financial systems or education sector. |
Required |
5 |
Years |
Strong understanding of financial data, accounting principles, budgets, and grants. |
Required |
5 |
Years |
Proficiency in SQL, Excel, and financial data analysis tools. |
Required |
5 |
Years |
Experience with ERP, data warehouses, or financial management systems. |
Required |
5 |
Years |
Exceptional documentation skills (requirements, user stories, test cases, process mapping). |
Required |
5 |
Years |
Outstanding facilitation, communication, and stakeholder management skills, with ability to build consensus and guide discussions productively. |
Required |
5 |
Years |
Familiarity with state or federal financial reporting requirements (preferably education/K–12 sector). |
Required |
5 |
Years |
Bachelor’s degree in Business Administration, Finance, Accounting, Information Systems, or related field. |
Required |
|
|
Please provide me below information:
Professional Reference :1
Kiran
Serenity Infotech, Inc.
950 Scales Road, Suwanee, Georgia 30024
Email: ki...@serenityinfotech.com
P Reduce, Reuse and Recycle. Go GREEN and please consider our environment before printing this email.
Hi,
Please find my direct client job requirement for your consideration.
Title: Process Engineer
Location: Raleigh, NC (Hybrid)
Duration : 12 months
Client: State of NC
Job Description:
· **The candidate will need to come on-site on the first day to collect equipment **
· **This position requires 3 days onsite per week at DMV Rocky Mount with limited travel to office locations as needed to assess business processes.**
· **Candidate must currently live in NC at the time of submission
The North Carolina Department of Transportation (NCDOT) Division of Motor Vehicles (DMV) is embarking on a strategic initiative to streamline and modernize its core business processes. We are seeking a Process Improvement Analyst to partner closely with DMV leadership, frontline staff, and IT teams to analyze current workflows, identify pain points, and design more efficient, user-friendly, and sustainable ways of delivering DMV services. This role is highly collaborative and consultative, requiring strong business process analysis skills, stakeholder engagement, and the ability to recommend actionable solutions that improve both customer and employee experiences. Key Responsibilities include Current State Analysis (Conduct interviews, workshops, and on-site observations with DMV staff and leadership to understand how processes currently operate; Document end-to-end workflows, systems, handoffs, and dependencies; Identify gaps, bottlenecks, and redundant steps impacting efficiency and service quality), Process Redesign (Develop future-state process maps, incorporating best practices and lean methodologies; Recommend process changes, technology enhancements, and organizational adjustments to reduce complexity and improve user satisfaction; Collaborate with IT teams and Business Analysts to ensure process changes align with system capabilities or future system upgrades), Change Management (Facilitate stakeholder buy-in for new processes through presentations, workshops, and clear documentation; Support DMV leadership in implementing pilot programs or phased rollouts of redesigned processes; Track measurable improvements post-implementation), and Continuous Improvement (Establish KPIs to monitor process performance; Provide ongoing recommendations for refinement and long-term sustainability).
Skills:
|
Skill |
Required / Desired |
Amount |
of Experience |
Business process improvement, process engineering, or operational excellence roles |
Required |
5 |
Years |
|
|
Proven success in process mapping, gap analysis, and redesign of complex, multi-step workflows. |
Desired |
5 |
Years |
Strong knowledge of Lean, Six Sigma, or other process optimization methodologies. |
Required |
5 |
Years |
Exceptional stakeholder management and facilitation skills, comfortable working with both frontline employees and executives. |
Required |
5 |
Years |
Strong problem-solving mindset with the ability to propose practical, people-centered solutions. |
Required |
5 |
Years |
Prior experience in government, DMV, public sector, or high-volume service delivery environments is a plus. |
Desired |
3 |
Years |
Excellent communication and interpersonal skills. |
Desired |
3 |
Years |
Ability to work in sometimes challenging environments where morale may be low, requiring empathy and strong relationship building. |
Desired |
3 |
Years |
Comfortable managing ambiguity and driving clarity from complex situations. |
Desired |
3 |
Years |
Lean Six Sigma Green Belt or higher certification |
Desired |
|
|
Bachelor’s degree in Business Administration, Industrial Engineering, Organizational Development, or a related field (or equivalent experience). |
Required |
|
|