SERVICENOW ARCHITECT - C2C- Chicago, IL OR HOUSTAN, TX

[kaustubh]

SERVICENOW ARCHITECT

Looking for someone who is strong with HR modules within ServiceNow.

Workday experience is a plus

                     

Strong integration experience with ServiceNow

Duration: 6 months with extension
Location: Chicago, IL
Interview: 3 rounds of interviews  ( there could be an in person interview)
Client: United Airlines

Independent Visa Req 

Key Responsibilities

• Partner with ServiceNow, Workday, and enterprise architecture teams to design and implement the Employee Experience Portal.
• Evaluate and improve current ServiceNow instance configurations (e.g., EC Pro) to align with enterprise standards and best practices.
• Provide technical direction and architectural recommendations for integrations between ServiceNow, Workday, and other enterprise systems.
• Identify integration pitfalls and performance bottlenecks, and propose effective solutions.
• Participate in design and review sessions, influencing technical decisions and fostering alignment among stakeholders.
• Conduct light hands-on debugging and troubleshooting as needed (not a full coding role).
• Collaborate closely with strong technical and business personalities to drive consensus and decision-making.

Required Skills & Experience

• Strong technical expertise in ServiceNow – particularly in enterprise-level integrations.
• Demonstrated experience designing and delivering ServiceNow-to-Workday integrations or other complex cross-platform connections.
• Solid understanding of cloud architecture principles and integration frameworks.
• Proven ability to communicate effectively across technical and business teams, handling strong personalities and driving outcomes collaboratively.
• Hands-on familiarity with AI and search capabilities within ServiceNow or related platforms (preferred).
• Experience providing strategic architectural input while still capable of debugging or hands-on configuration as required.

Preferred Qualifications

• Experience in Workday integrations or HR systems transformation projects.
• Previous involvement in employee experience or service portal modernization initiatives.
• Familiarity with large enterprise environments and governance processes.

 Kindly Regards

Kaustubh Pandey | 1Point System LLC

Technical Recruiter
• Kaust...@1pointsys.com