NT4 SP5 and Norton AV 2000
Doug Pulse
what WP SP I have installed at this point. I've seen some posts here from
Debra Earle recommending NT4 SP6a and NOT using Norton products with WP8. I
have a few questions.
1. Does WP8 run better in NT4SP6a?
2. Can the NAV5 / WP8 combination be causing slowdowns?
3. Can WP8 be the reason NAV2000 installed incorrectly?
Doug Pulse
crashes every time the user tries to run it. I allowed Dr. Watson to
complete one of the times it crashed, if that could be of any help.
Please help.
"Doug Pulse" <pul...@home.com> wrote in message news:3a55519f@cnews...
Xavier Basora
find your Wp8xx.wpt file. rename it and then retsrt Wp 8
2) make sure that you have a real printer driver installed and not a FAX driver
xavier
Doug Pulse wrote:
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Doug Pulse
"Xavier Basora" <xav...@mail.abacom.com> wrote in message
news:3A56686...@mail.abacom.com...
Xavier Basora
I won't answer question 1 as Debra is the NT expert here and she'll be the best
one to advise you
2) Not to my knowledge. I have the upgraded Norton anti virus 5,01,01 and WP 8+
Sp 7 and I don't notice any slowdown. True I have 128 Mb of RAM.
I think you should take a look at yout Internet cache subdirectory, the temp or
Windows\temp directories. Then run a scandisk/defrag or the Norton, Nuts& bolts
or Ontrack equivalents
3) I doubt it very much. There are many Wordperfectionists who've installed
Norton anti virus 6,0 and I've never heard complaints of that kind of problem
xavier
Doug Pulse
Symantec says that there is a slowdown when using NAV with Wordperfect and
recomends not scanning Wordperfect files. Seems pointless to me to have an
antivirus program running, but disable it from scanning some of the files on
the system.
Symantec also said to disable the e-mail checker if you use Netscape
Messenger, and to disable the Office2000 plugin if using Office2000. The
answer they give is pretty consistent: If the antivirus software appears to
cause problems (and they gave no indication that that was not actually the
case) allow viruses to attack through e-mail and document-encased macros.
I will be upgrading that computer from 64MB of RAM to 128MB or more in the
very near future. I have been aware for some time that NT barely runs in
64MB.
"Xavier Basora" <xav...@mail.abacom.com> wrote in message
news:3A57507F...@mail.abacom.com...
Xavier Basora
I've never noticed any slowdown with Norton. maybe I don't scan WP documents
(never had a case of viruses with those files) However, every end of th eweek I
have a scheduled anti-virus check.
Aaaaa You have NT, that explains the slwodown. Yeah you need lots of memory with
that version. is it NT 4 or 5?
xavier
Jack Waananen
If you have WPWin 9 AND also have VBA installed, there might be reason to
be concerned but only if VBA is installed.
(-: Jack
(-: Jack C_Tech Volunteer Ja...@Waananen.com
Debra Earle
I have been out of town, but there is clearly a mis-understanding here; I
do NOT recommend against Norton AV, but rather only against using the
"Live Update" functionality as it has made NT stations unbootable at least
3 times in the last 8 months.
So here is some clarification:
1) WP8 and many other things run better under SP6a than under SP5;
however, it's really SP4 that I advise people to avoid like the plague.
WP8 should be fine under SP5 or SP6a.
2) The only way NAV5 will cause the slowdown is if you have too little RAM
to start with (64MB should be minimum for this setup, 128 is better)
and/or if you have certain problematic versions. Update to 5.01a (I
think, from memory) which should be on the Norton site; if you can't find
it, I may have the file to e-mail. Update the virus def's too.
3) I don't understand the question. How did NAV2000 install
"incorrectly"?
I think your problem is strictly a rights/profiles issue. So if you're on
a network, pls provide all that info too, and also clarify if you're
restricting any directories, etc.
Also, when you log in as the user, make SURE that you have selected a
default physical printer *while logged in as that user*, as sometimes NT4
will actually show a user login without any default printer until you pick
one.
Last, if it faults, pls note & post the error message (address & module)
to this thread.
BTW, the "advice" on the Symantec site is B.S., to be gentle about it. I
run NAV4, NAV5, and NAV2000 at client sites w/WP8 and without incident in
this respect; I personally run NAV5 and NAV2000 in the background with
WP8/SP7, set to check ALL files, check e-mail too, and have no slowdowns
(but do have 128MB installed.)
-- DE
C_Tech
http://www.intranet-works.com [Law Office/Small Bus. Consulting]
垂 Please reply to newsgroup for the benefit of all 遙
Doug Pulse
"Debra Earle" <newsg...@intranet-works.com> wrote in message
news:3A58F022...@intranet-works.com...
> Doug Pulse wrote:
> >
> > I am using WP Suite 8 and Norton AV in NT4 Wkstn with SP5. I'm not sure
> > what WP SP I have installed at this point. I've seen some posts here
from
> > Debra Earle recommending NT4 SP6a and NOT using Norton products with
WP8. I
> > have a few questions.
> >
> > 1. Does WP8 run better in NT4SP6a?
> > 2. Can the NAV5 / WP8 combination be causing slowdowns?
> > 3. Can WP8 be the reason NAV2000 installed incorrectly?
>
> I have been out of town, but there is clearly a mis-understanding here; I
> do NOT recommend against Norton AV, but rather only against using the
> "Live Update" functionality as it has made NT stations unbootable at least
> 3 times in the last 8 months.
>
> So here is some clarification:
>
> 1) WP8 and many other things run better under SP6a than under SP5;
> however, it's really SP4 that I advise people to avoid like the plague.
> WP8 should be fine under SP5 or SP6a.
Good. I'll be upgrading to SP6a, then.
>
> 2) The only way NAV5 will cause the slowdown is if you have too little RAM
> to start with (64MB should be minimum for this setup, 128 is better)
> and/or if you have certain problematic versions. Update to 5.01a (I
> think, from memory) which should be on the Norton site; if you can't find
> it, I may have the file to e-mail. Update the virus def's too.
64MB. Pagefile is 300MB, which was recomended to me by our IT people at
work. This will be 128 or 192 soon. It has not been updated from the
original NAV5. I'll check that out.
I may try NAV 2000 again, but I don't have much hope.
>
> 3) I don't understand the question. How did NAV2000 install
> "incorrectly"?
1. The NAV setup window displays incorrectly if your display is set up to
use less than 65535 colors or if it is set up to use large fonts.
2. This was installed in an administrator account. During the install, I c
hose to integrate NAV with Netscape Messenger and run Live Update and
perform a virus scan after the install was done. I also signed up for some
new feature Symantec has (I don't remember what is is called). There was
some error installing. Then Live Update wouldn't run.
3. After I restarted the computer, I tried to run NAV from the icon in the
system tray. I got an error stating that the "Integrator" was running and
to be sure that I hadn't started it manually (which I hadn't done: I had
just restarted.)
4. Netscape Messenger would not run.
I have now switched this machine from Netscape Comunicator (4.5 I think) and
Messenger to MS IE 5.5 and Outlook Express. There appear to be fewer
problems.
>
>
> I think your problem is strictly a rights/profiles issue. So if you're on
> a network, pls provide all that info too, and also clarify if you're
> restricting any directories, etc.
The computer is connected to the internet. Other than that it is
stand-alone. There is no restriction on any directories.
>
> Also, when you log in as the user, make SURE that you have selected a
> default physical printer *while logged in as that user*, as sometimes NT4
> will actually show a user login without any default printer until you pick
> one.
The user has been running on this computer for almost 3 years with 2
printers connected. One of them is default. No problems to date relating
to printers.
>
> Last, if it faults, pls note & post the error message (address & module)
> to this thread.
>
> BTW, the "advice" on the Symantec site is B.S., to be gentle about it. I
> run NAV4, NAV5, and NAV2000 at client sites w/WP8 and without incident in
> this respect; I personally run NAV5 and NAV2000 in the background with
> WP8/SP7, set to check ALL files, check e-mail too, and have no slowdowns
> (but do have 128MB installed.)
Well, the "advice" came from Symantec people. I would hope they know their
own product.
What e-mail client are you using?
Debra Earle
Netscape. I also use Outlook98 and Groupwise remote, but not integrated
with NAV although it will certainly pick up any viruses that might be
executed from mail attachments (except that I don't do that anyway!!!) I
chose not to integrate the additional e-mail capability with Netscape/NAV
because so many people complain about the functionality. Note it does
reset your mail server, a real pain.
I'm not understanding if your problem is a fault or just a "slowdown" for
a given user. If just a slowdown, well, 64MB and with Norton 5.01a
(again, the version is from memory but it is specifically an update to the
original 5.0 for NT) and the latest defs should resolve it.
The file you want is called NAVNT5UP.EXE.
-- DE
David Borneman
internet scanning type) on our desktop system. Norton's Nav2000/2001
both install a windows scheduling event for once a day to check for a
internet connection and update the virus program. It does this every
five minutes until it completes the update process. Now you said that
the update did not install properly. It is probably activating the bad
update program and this is causing the symptoms you have. I'm not a NT
person but in 95/8 you can find it in the task scheduler. Also I have
no conflicts running any Corel product with anti virus programs and I
have ALL of the options turned all the way up. Did you turn off the
boot scan prior to the install. This can cause problems also. Corel
products do not install properly if a anti virus is running during
install. Good luck.
Debra Earle
bit different.
BTW, since LiveUpdate has broken WinNT installs on at least 3 occasions
that I know of, you'll note that I do advise against it. YMMV.
-- DE