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Unable to open Compaq address book after WP8 install

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David Borneman

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Jan 16, 2001, 12:24:18 AM1/16/01
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I reinstalled WP8 after killing a hard drive and now can not open my
Compaq Phone Center address book. It was supplied by Indius and there
used to be a Compaq softpaq for this. Error message on start is:unable
to open DOA/ jet engine. Any help would be very helpful. Thanks Dave
B.

Debra Earle

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Jan 16, 2001, 4:27:22 AM1/16/01
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Are you sure it was WP8 that was the problem? Looks like you installed
Netscape 4.76 at the same time, and that is more likely to kill other
address books, whereas WP8 tends to allow & integrate well.

First try, in Netscape, Edit/Preferences, Mail & newsgroups, and UNcheck
the box for "use messenger as default from MAPI applications" or similar,
close & reboot.

See if that helps.

-- DE
C_Tech
http://www.intranet-works.com [Law Office/Small Bus. Consulting]
垂 Please reply to newsgroup for the benefit of all 遙

David Borneman

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Jan 16, 2001, 10:15:26 AM1/16/01
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Depending how you look at it "unfortunately" I do know it was
Wordperfect8. The softpaq I installed in about April 98 over wrote two
dll's and write protected them. When reinstalling Wordperfect this time
I by mistake told the install when prompted "do you want to overwrite
protected file xxxx.dll" said yes. I did only Corel installs during
this time period. This was a known bug during early 1998 with some of
Compaq's laptops and Wordpefect8. The softpaq was a self expanding .exe
that created a special boot floppy that corrected this. Laptop is
Compaq 1681 in U.S.A. Any help would be greatly appreciated. By the
way I have to say I have been a Corel user for six years and really have
to take my hat off to Debra. Thanks for your dedication to these
groups.

Debra Earle

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Jan 16, 2001, 11:48:04 PM1/16/01
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Is there any chance those DLLs were MFC42.DLL & MSVCRT.DLL? Or do you
think one was MAPI32.DLL?

Do you think it was something associated with MS Jet that was updated?

I'm sorry that I'm unfamiliar w/this address book (from Indius) but
hopefully it used some standard form of the Windows messsaging & we can
get it going again. Pls try to remember every detail you can, especially
whether the Softpak installed older or newer files.

Also I'd suggest doing the sequence in Netscape anyway, as MAPI-enabling
netscape will kill all the other address books.

-- DE

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