Print House premium has missing files

[GG]

I just spoke with tech support over the phone since Corel hasn't responded
to my issue.

Note: Any one purchasing Corel Print House Magic Premium

Cd Rom #1 has several files missing from the objects category.
Tech support said that Corel burned the incorrect files on the #1 cd rom.
They wouldn't mail me a corrected version.

Here's what's missing from Cd Rom #1:

...\objects\eyes
...\objects\faces
...\objects\food
...\objects\hair_hat
...\objects\home
...\objects\smiles
...\objects\spo_equi

A lot of other stuff is missing also.
It's too bad because the files look really neat in the manual.

I'm disappointed!!!

[pqt2]

Are you saying that the entire contents of the folders are missing or
just some of the examples in the manual? Paul
--
"Don't take yourself too serious
since someone else just might and
then what are you going to do!"

[pqt2]

GG wrote:
>
> Folders are missing and a lot of the files.
> The objects section is after the frames section and before the symbols
> section on the Corel Print House Premium 4.0 manual.
> The back of my manual says Printed in Canada 137PHPENG40 10/99.
>
> I will try to upload a screen print of what's in the objects folder on cd
> rom #1.
> This is what's included on cd rom #1 in the objects folder:
>
> Animals
> Architct
> Brids
> Communic
> Fish
> Flowers
> Insects
> Kids
> Misc
>
> This is what's included in the manual (the objects section)
>
> Animals
> Bus_equi
> Computer
> Eyes
> Faces
> Fish
> Food
> Hair_hat
> Home
> Leisure
> Nature
> People
> Smiles
> Spo_equi
> Tools
> Toys
> Transpor
>
> As you can tell, a lot is missing from the cdrom.
> If I had known that tech support was not going to fix this, I never would
> have made the long distance phone call.
>
> "pqt2" <pq...@trilobyte.net> wrote in message
> news:3A254A9E...@trilobyte.net...

> [Image]

I checked my manual and except for the pring date (02/99) it appears to
be the same and CD-1 matches the the files in the manual. Have you
tried customer service? You have a legitiment gripe. Good luck, Paul

[GG]

Corel erased the message your wrote about them not responding.
What does that tell your about their customer service?

"GG" <nos...@user.com> wrote in message news:3a25a734@cnews...