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printing problems with hp and win2000

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jim_

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Jan 21, 2001, 10:05:48 AM1/21/01
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I have two machines
- 1 with win me and sp4 and hp 720c - everything works fine.
- 1 with win 2000 and sp4 and hp 6L - when I print a form some characters
are spaced irregularly. Everything looks fine on the screen but the printed
page looks like this eg. "for su ccessfully completing the requirement s
of the".

Changing the font doesn't help but the problem characters change - sometimes
the printed characters are printed on top of each other at other times some
characters are cut off ie. instead of F being printed it would look like l.
Other times the "to" are printed on top of each other but look ok on the
screen to solve this problem i must add extra spaces eg. "t o" looks goofy
on the screen put prints right.

Everything prints fine in the rest of the WPO 2000 suite just Paradox and
just forms.

I use a machine with amd 450 128 ram 8meg video and 7.5 gigs free on a 10
gig hard drive.


Dennis Santoro

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Jan 21, 2001, 11:06:44 AM1/21/01
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Jim,

I suspect it is the printer driver for the HP6 causing the problem. i have seen
other complaints about that. Try rolling back to an earlier driver and see if
that fixes it.

Denn Santoro
President
Resource Development Associates
http://www.RDAWorldWide.Com
375 High Street
Rochester, MA 02770
(508) 295-7350
and
Waldweg 5
83512 Reitmehring
Germany
08071 924271
Providing solutions to health care, business, governments and non-profits since
1982

jim_

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Jan 23, 2001, 8:06:34 AM1/23/01
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You were absolutely right. I deleted the driver that Win 2000 installed by
default and installed the latest one from HP and voila - it fixed the
problem.

Why didn't I think of it?

Jim

"Dennis Santoro" <RDA...@RDAWorldWide.com> wrote in message
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Dennis Santoro

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Jan 23, 2001, 10:10:10 AM1/23/01
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Terrific. Can you post the driver version detail so others can find it if they
are having the same problem?

RPrenPhoto

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Feb 18, 2001, 3:32:18 PM2/18/01
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>- 1 with win me and sp4 and hp 720c - everything works fine.
>- 1 with win 2000 and sp4 and hp 6L - when I print a form some characters
>are spaced irregularly. Everything looks fine on the screen but the printed
>page looks like this eg. "for su ccessfully completing the requirement s
>of the".

I have encountered this same mysterious mid-word space problem in P7 with an HP
printer. It was a user's HP so I don't know the model number. I do know that
the same text in the same app printed fine on my Epson printer. The solution
for the HP user was to turn off the justification property.

Randy Prentice

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