unreliable opening of jpg files in PhotoPaint 5

[Maurice Geue]

I would really appreciate help in a problem I`m having with PhotoPaint
5. I save a lot of jpg files from the internet and scanned sources but
find the program will not open many of them even though they usually
come from the same location and time. Sometimes it works normally, other
times a message is triggered saying "could not understand file" or "this
file type not supported" (even though they are all jpeg`s) Is there a
utility available to view and convert these files to a version or format
usable by PhotoPaint 5 ? Thanks - Maurice.

[Rob Bird C_Tech]

Maurice
My guess is that the files it will not open are progressive .jpg's
which was not supported when Paint was released and no there will not
be a bug fix/product update. You could convert using paintshop pro from
www.jasc.com

Regards

Rob Bird
C_Tech Volunteer

[Maurice Geue]

Thanks for tnat info` Brian - I`ve found InfraView32 to be very good .

Brian L Johnson wrote:

> Maurice Geue said,

>
> > times a message is triggered saying "could not understand file" or "this
> > file type not supported" (even though they are all jpeg`s)
> >

> But all JPGs are not the same. <g>
>
> Some time after Draw/PPaint 5 had been released, a newer version of JPG
> became common on the web -- CMYK JPGs.

>
> > Is there a
> > utility available to view and convert these files to a version or format
> > usable by PhotoPaint 5 ?
> >

> Try IrfanView32 (www.irfanview.com) to convert the files to a PP5-
> readable format.
> --
> -blj-
> C_Tech volunteer

[Maurice Geue]

I shall try that Rob - and thanks for the suggestion - I also found
InfraView32 to be a help in this regard.