Open File causes Pause

m...@maui.net

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Aug 5, 2004, 4:55:37 PM8/5/04

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I would appreciate any information on how to fix a problem that causes
program to pause. When I click on open file, a screen clicks on the
directory (say my master directory of "MY FILES"), then if I click on a
subdirectory, it pauses for four seconds or so. Sometimes longer, before
it will give me access to that sub directory contents. This never
used to happen. Now I have my computer networked on a simple router
which is used to share internet and sometimes swap files with my laptop.

Is this pause/delay a network problem, or is is a virus scan problem?
How would I trouble shoot it???

Thanks for any suggestions

Matthew Kohm

Jack Waananen

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Aug 5, 2004, 10:42:34 PM8/5/04

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If I were to guess, I would say a network problem. Is "MY FILES" on the
network or on your local system?

(-: Jack C_Tech

Charles Rossiter

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Aug 6, 2004, 2:13:09 AM8/6/04

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Could it be that you are now using a replacement for the Windows System
Tray -- perhaps from Norton/Symantec? This is known to cause 4 second
pauses.

--
Charles Rossiter
(South Africa)
Volunteer C_Tech
{Please reply to group only}

m...@maui.net

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Aug 6, 2004, 9:46:12 PM8/6/04

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Charles,

I heard about this, but I don't understand it. Yes I use Norton, and yes
I use Win 2000. How do I know if norton did this??? Actually, I had
upgraded to a newer Norton, when this problem arose, and it doesn't work
right. However, my older '02 version of Norton seemed to work fine with
system.

So, how do I know if my windows is using a Norton replacement for Win
Sys Tray???

Thank you.

Matthew Kohm

m...@maui.net

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Aug 6, 2004, 9:43:45 PM8/6/04

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Jack,

The My Files directory is on my computer. Its not really a true network.
Its just to share internet, and occasionally printers through a router.
There is no dedicated computer that holds info for others. (Maybe called
a peer to peer??......its my office computer, my wifes computer <and god
forbid I use that>, and my laptop via wireless, now and then>).

Matthew

Charles Rossiter

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Aug 7, 2004, 3:56:16 AM8/7/04

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Matthew,

I'm not sure how to check this. Does the SysTray look different? If
you launch task manager, is there an application or a process running
called SysTray (or similar)?

m...@maui.net wrote:
>
> Charles,
>
> I heard about this, but I don't understand it. Yes I use Norton, and yes
> I use Win 2000. How do I know if norton did this??? Actually, I had
> upgraded to a newer Norton, when this problem arose, and it doesn't work
> right. However, my older '02 version of Norton seemed to work fine with
> system.
>
> So, how do I know if my windows is using a Norton replacement for Win
> Sys Tray???
>

--

m...@maui.net

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Aug 10, 2004, 2:13:17 PM8/10/04

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Charles,

I did an ALT CTRL DLT to get Windows task manager and I checked the
processes running, and there was a process called symtray, which I am
guessing is symantec tray. So I stopped it, and the problem gets a lot
better. It only pauses occasionally (Like every 20th directory I pop
into). So perhaps thats the problem. I will use msconfig or find another
way to disable. Will post my result.

Thanks

Matthew Kohm