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WP9 not recognizing trays properly on one particular printer

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Neil Womack

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Sep 28, 2004, 12:23:39 PM9/28/04

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I'm using WP9 in my office and I have users complaining that our macros
aren't working right. I checked their page definitions and notice that WP
suddenly doesn't recognize the proper paper trays for the printer we use
(Sharp AR-M350). Whereas there are supposed to be four trays, now in the
page definitions I only have "Default", "Auto-select" and "Tray 1". I have
another AR-M350 upstairs, and when I tell WP9 to use that printer it seems
to recognize the trays fine.

I don't know where else to turn. Any suggestions would be greatly
appreciated.

WP9 version: 9.0.0.883
OS: Windows 2000 Server SP4

lemoto

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Sep 28, 2004, 1:53:23 PM9/28/04

to corel.wpoffice.office2000-other

Neil:
In WP9 group also.
--
Good wishes!
Roy Lewis

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