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Wordperfect on XP cannot see printers!

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Matt

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Nov 28, 2004, 8:19:42 AM11/28/04
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Hi!

I have had several Windows XP machines running Wordperfect 7 (7.2.0.45)
successfully for some time. On Friday I had to reinstall XP on one machine
and although WP7 still runs fine, it is unable to see the printers! Other
applications, such as Word and Excel have no problem. The printers are all
networked machines accessed via a Windows 2003 server. All my other copies
of Wordperfect 7 are running on the same set up without a problem. Does
anyone know what might be going wrong? (I have not installed SP2 on any of
the XP machines - yet).

Any assistance or clues would be much appreciated.

Thank you

Matthew

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lemoto

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Nov 28, 2004, 2:02:37 PM11/28/04
to corel.wpoffice.office-old_version

Matt:

> On Friday I had to reinstall XP on one machine
> and although WP7 still runs fine, it is unable to see the printers!
>
Use Start|Settings|Printers to delete the printer/s, accepting any
offer to delete files.
In at least Win2K/XP you can ensure driver removal in the same Dialog
through File|Server Properties.
Then reinstall.
Meanwhile, a check for later drivers might be useful.
Doing this after installing WP sometimes seems useful, though I do
not see why this should be so.
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Good wishes!
Roy Lewis
C_Tech volunteer
(UK)


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