PhotoPaint Stalls!
Barb McMillen
In article <3510EDA3...@bigfoot.com>, Jed Hunsaker
wrote:
> Every time I go into PhotoPaint to resize something or a
> few tasks, it freezes on me causing me to reboot my
> system. I have reformatted my computer over 7 times
> because of this but it isn't helping for some reason.
> Can someone help? Norton CrashGuard doesn't seem to help
> me any.
>
Is Crashguard running in the background when you crash?
Try running PhotoPaint under Win95 in 'safe mode' and see
if you can duplicate the problem or if it goes away. This
is a just a test, btw. I'm not asking you to stay in safe
mode.
Barb
=========
Barbara F. McMillen
C_Tech Volunteer
http://www.bfmcmillen.com
Barb McMillen
In article <35198FCA...@bigfoot.com>, Jed Hunsaker
wrote:
> Okay, I tried it and I thank you for thinking that up
> for me. Good idea, it just never crossed my mind. It
> worked actually. I could resize any picture and play
> around with it as much as I wanted and I still didn't
> crash. But yah, I don't want to run in safe mode every
> time I work with graphics. 256 colors isn't as
> attractive as my 32-Bit color, 800x600, and 85 Hz
> refresh rate. Is there an alternate solution?
>
If this is the case, Jed, it points to a conflict most
likely with your video board - or something else that runs
in the background. The purpose of safe-mode as a test is to
see if the problem can be duplicated in a 'clean'
environment. Here are some general guidelines - one of
which (or several :-) hopefully will stop the crashes:
1) You don't mention, I think, what your video board is but
try this - go to the system app in the control panel and
move the slider under the performance | graphics tab a
notch or two to the left - see if this helps.
If you have an ATI 3d card. Please contact ATI for the
newest drives. ATI may also have you edit your system.ini
file.
2) Clear out all your temp directories of any *.tmp files
and go to your browser settings and remove all caches (you
can keep subscription information) --- then run scandisk
and be sure to check the box that asks if you want it to
fix any errors. Tell it yes. When it finishes, reboot. Run
defrag. Reboot. Remove everything from memory including
crashguard - launch Paint - can you work now?
3) When you crash - do you get any specific error messages?
What does the IPF point to (location of crash)
4) How many fonts did you install? Corel does not recommend
more that 500 fonts installed on Windows 95 at any one time.
If this is the case please get this
document - ftp://ftp.corel.com/pub/general/2102.txt
Thanks,
Barb McMillen
Jed,
So glad this helped. And thank you very much for the
warm thanks. Very nice to be greeted with it this morning.
The truth is what's listed here really helps with a good
number of crashes I've had.
Regards,